Move-in Coordinator

Job Description

Job Description

Come thrive with us at Waterstone of Westchester! We are a Luxury State-of-the-Art Senior Living Community and we are NOW HIRING for a Move-in Coordinator (Resident Services Coorinator) to work in conjunction with our Sales and Marketing team within our location.

*FULL-TIME, Sunday-Thursday

What Makes Waterstone a Great Place to Work?

Working at EPOCH Senior Living is rewarding and purpose-giving! Do you want to thrive at work in an upbeat, fun and friendly work culture that is life-giving to others? Our team members inspire each other as we honor the lives of the generation before us. We understand the key to success is in hiring talented, dedicated, and knowledgeable individuals who share our mission, and we want you!

If you are dependable, compassionate, and genuinely interested in making life healthier and happier for seniors, you would find the perfect fit at EPOCH Senior Living! Here, you’ll find close-knit teams of remarkable people working together at our network of premier senior living communities throughout the Northeast – all with the common goal of delivering an exceptional senior living experience for our residents.

At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel valued, creativity is fostered and employees and residents feel connected like family.

Why Choose EPOCH Senior Living?

We offer competitive pay and a generous benefits package for full-time team members that starts on the 1st of the month following the date of hire and 30 hours per week! Ask us about the benefits we offer to our part-time team members. We understand the importance of family and encourage a work/life balance. We offer paid time off, sick time, 7 paid holidays and 3 floating personal holidays per calendar year.

Full-Time Benefits Package

• Medical Plans and Dental Plans with Blue Cross Blue Shield
• Vision Plan
• Flexible Spending Accounts
• 401(K) Auto Enrollment through Fidelity after 30 days with a discretionary company match
• $50,000 Life Insurance Policy
• VOYA Voluntary Benefits Critical Illness and Accident
• Verizon Cell phone Discount
• Wishbone Pet Insurance Discount
• Training and Growth Opportunities
• Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable
• Free Parking
• $1,500 Refer a Friend Bonus Incentive

Responsibilities

• The Move-in Coordinator supports the Sales and Marketing team in the Community.
• Responsibilities include: supports lead database, creating move-in packets, coordinating the moving efforts and logistics for new residents entering the community, liaisons with family and team members for transition, provides outstanding customer service to residents and family members during and after the orientation period, communicates with internal departments, assures necessary paperwork and medical documents are complete prior to move-in, assists with tours and marketing events as needed.

Qualifications

• Must be organized, detail oriented and able to work as a team with internal departments.
• We require exceptional customer service skills.
• Must be able to problem solve and be able to utilize good judgement and possess sound decision-making skills.
• Qualified candidates must exhibit a professional, personable and pleasant demeanor.
• Must have excellent written and verbal communication skills, good computer skills and courteous phone etiquette.
• Experience in the Senior Living industry, Hospitality industry, or Sales and Marketing preferred.

If you have a strong passion for seniors, we invite you to become part of an EPOCH team!

“I love knowing that I’ve made a positive impact on my residents or coworkers. Sometimes it’s as small as a hug, a compliment, or spending a little extra time…I call that my second paycheck!”

– Eileen, Dietary Aide at Bridges ®Nashua

You may contact Jessica Kennedy, Corporate Recruitment Manager at 617-930-9069 for any questions.

Waterstone of Westchester
150 Bloomingdale Rd
White Plains, NY 10605

Pay rate: $60,000 per year

Walk-In’s Welcome!

About EPOCH Senior Living

Founded in 1997 and known for delivering outstanding service, EPOCH Senior Living currently operates a network of premier senior living communities throughout the Northeast. With eleven communities, Bridges® by EPOCH is New England’s largest stand-alone memory care assisted living provider. Offering a range of living options, including independent living, assisted living and memory care supported by Bridges®, Waterstone communities are known for offering seniors 62 and over a luxury senior living experience.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.