Senior internal communications manager
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Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Internal Communications serves Coinbase's mission by helping to deliver an exceptional employee experience and reinforce our mission, strategy and culture. The Senior Internal Communications Manager will report to the Director of Internal Communications as an independent contributor at Coinbase and partner directly with executives, senior leaders and teams across the company to tell powerful stories, design communications and change efforts, and help define communications standards and norms. What You'll Be Doing (ie. Job Duties)- Strategic communications partner to C-suite executives and other senior leaders.
- Ensure employees have the information and context they need to do their job.
- Create and improve systems that scale communications across a globally distributed, remote workforce.
- Develop a deep understanding of the company mission, strategy and culture to reinforce in all communications.
- Maintain a broad understanding of the needs and dynamics of each executive and team you support to best advise them.
- Proactively identify opportunities and develop new programs to uplevel internal communications.
- Support and execute team-wide and company-wide live events (i.e. drafting talking points, advising on event flow and structure, preparing speakers, etc.)
- Partner with your Internal & External Comms teammates to drive proactive/reactive communications and coordinate internal issues management.
- 10+ years of experience in internal, external or corporate communications, media / journalism, or another writing intensive role.
- Excellent written and verbal communications skills, prioritizing clarity & brevity in all communications.
- Well-developed "executive presence," including experience directly partnering with senior executives on communications initiatives, with examples of ability to influence stakeholders and adapt work style accordingly.
- Resilience and grit-able to maintain a proactive, even-keeled posture in the face of rapid organizational change and shifting priorities.
- Experience communicating to a highly distributed, remote workforce.
- Extremely organized (gets energy from roadmapping, planning, envisioning the path).
- Able to think and do-someone who can both generate ideas and implement them.
- Able to balance speed and quality, with an acute sense for what matters most in a given moment.
- Deep curiosity about crypto and the intersection of technology and finance.
- Experience with design and/or multimedia development (i.e. design skills within Google Slides, experience/expertise in video editing).
- Experience in managing crisis communications.
- Experience in communicating to highly-technical, engineering-focused audiences.
- Experience with both external and internal communications.
- Experience driving live events (both virtual and in-person).
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