Facility Events Coordinator

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

The Workplace Experience Meeting and Event Coordinator assists with planning and executing internal and external events while ensuring exceptional client experience through proactive communication and high-touch hospitality service. This role serves as the primary point of contact for conference center clients, managing all operations, functions, and logistics including scheduling, catering, audiovisual requirements, and event setup coordination. The coordinator demonstrates expertise in executing high-profile meetings with senior executive participation while consistently delivering high standards of care that exceed client expectations.

Your day-to-day tasks will include:

• Consulting with conference center clients to determine event needs including space requirements, physical setup, audiovisual and technical requirements, catering, and event support while serving as the primary point of contact responding to all requests in a timely manner.

• Managing all conference center operations and logistics including scheduling using client scheduling software, ordering catering, and troubleshooting audiovisual and setup issues to ensure seamless event execution.

• Executing high-profile meetings and events with senior executive participation by consistently delivering high standards of care, exceeding client expectations, and proactively anticipating client needs.

• Handling all administrative support for conference center and off-site meetings including preparing cost quotes, presentations, responding to inquiries and requests, and managing budget planning to stay within allocated budgets.

• Coordinating with vendors, facilities staff, and service providers by providing information and direction to ensure excellent coordination and execution with minimal disruption to operations.

• Collecting feedback from business line stakeholders and client attendees to integrate into continuous improvement efforts and engage in developing best practices and service delivery efficiencies.

• Establishing rapport and maintaining relationships with events and conference clients while following established escalation procedures and incident reporting protocols.

• Supporting Facilities teams including mail and reception services.

Required Qualifications:

• Bachelor's degree or proven experience as an event planner or organizer.

• 1-3 years of experience in event planning, project management, hospitality, or related field.

• Exceptional customer service skills with a demonstrated passion for hospitality and high-touch service delivery.

• Excellent time management and verbal/written communication skills with the ability to communicate professionally across all organizational levels.

• Ability to multi-task and manage multiple priorities in a fast-paced environment while delivering results under tight deadlines.

Preferred Qualifications:

• Experience working with clients at all levels of an organization, including C-suite executives and senior leadership.

• Budget planning experience with demonstrated ability to develop cost quotes and manage expenses within allocated budgets.

• Willingness and ability to travel as needed with flexibility to work some nights and weekends based on event requirements.

• Highly collaborative interpersonal skills with a track record of initiative, integrity, and good judgment in decision-making.

• Proficient skills in Microsoft Office Suite including Excel, Word, PowerPoint, Visio, and Outlook.

• Experience with client scheduling software and conference center management systems.

• Knowledge of audiovisual equipment troubleshooting and technical event setup requirements.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.