Data Operations Specialist II

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• Excellent attention to detail and ability to complete repetitive processes with no error
• Clear written and verbal communication skills with the ability to communicate business concepts to a senior audience
• Highly organized and efficient
• Competency in Microsoft Office (Outlook, Excel, Word and PowerPoint)
• Strong client-focused orientation with the drive and passion to achieve results and ensure customer satisfaction
• Strong interpersonal and teamwork skills
• Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use

Education

• Bachelor’s degree required, ideally within a financial discipline

Responsibilities
Provides operational support across the rating lifecycle, ensuring data accuracy, workflow coordination and high-quality service delivery.

• Support the documents download process including manual downloads, issue resolution, and participation in operational improvement discussions
• Support new deal set-up, data capture, lifecycle data maintenance, data quality assurance and tracking for designated lines of business
• Perform administrative tasks including data updates, preparing rating actions, bulk rating actions, publishing ratings, and preparing templates and disclosures in line with policies and regulatory requirements
• Monitor designated mailboxes to ensure timely handling of internal and external client requests and prioritize work to meet deadlines
• Facilitate resolution of technical issues and sophisticated external inquiries with support from the Team Lead or Manager
• Build positive relationships with clients to ensure customer satisfaction and high-quality service across a high volume of transactions
• Identify and research issues or data discrepancies and follow up with analysts as required
• Provide back-up coverage for associates to ensure continuous support during absences and holidays
• Demonstrate flexibility with last-minute changes, new challenges and routine tasks while contributing positively to the team

About the Team
Our Global Middle Office team provides transaction management support, workflow coordination and rating-related operational services that enhance data accuracy and streamline the rating lifecycle. The team contributes to organizational excellence through operational improvement initiatives, strong partnerships with lines of business and the adoption of responsible AI-enabled efficiencies aligned with Moody’s commitment to innovation.

For US-based roles only: the anticipated hiring base salary range for this position is $51,200.00 - $74,150.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.