Account Manager - Outside Sales

Job Description

Job Description

About Us: Echelon Supply and Service is a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. Since 1977, we've built our reputation on a customer-first approach, delivering quality products and exceptional support.

Headquartered in Liverpool, NY, we operate over ten locations in the U.S. and Canada, with recent expansion to the west coast. Our mission is to be North America's premier industrial and hydraulic hose supplier, empowering our customers' success through reliable, innovative products and outstanding service. Join us in shaping the future of industrial and hydraulic solutions!

This role has a territory surrounding Buffalo and Rochester, NY.

We are seeking a results-driven and motivated Outside Sales - Account Manager to join our dynamic sales team. In this role, you will be responsible for generating new business, re-engaging inactive accounts, and maintaining strong relationships with existing clients across major markets. You will play a key role in driving revenue growth, meeting sales targets, and representing our brand with professionalism and integrity. This is an exciting opportunity for a self-starter with strong interpersonal skills and a passion for delivering customer-focused solutions.

• Proactively contact existing, inactive, and prospective clients on a regular schedule to generate sales of company products and services

• Sell strategically into key markets, identifying opportunities to expand market share

• Build and nurture strong, long-term relationships with clients by understanding their needs and providing tailored solutions

• Consistently achieve or exceed individual and departmental sales goals as set by the Regional Sales Manager (RSM)

• Maintain accurate records of all sales activities, client interactions, and market feedback using CRM tools

• Stay informed on industry trends, competitor activities, and product knowledge to effectively position offerings

• Collaborate with internal teams (e.g., customer service, marketing, and product development) to ensure customer satisfaction and successful account management

• Proven track record of success in outside sales, with 2+ years of experience preferred (B2B experience a plus)

• Bachelor’s degree in Business, Marketing, or a related field is preferred, but not required

• Strong organizational skills with the ability to work independently and manage time effectively

• Self-motivated and goal-oriented, with the ability to thrive in a fast-paced, target-driven environment

• Excellent communication, negotiation, and interpersonal skills

• Ability to prioritize and manage multiple projects simultaneously with a high level of attention to detail

• Proficiency in CRM software and Microsoft Office Suite is a plus

Echelon Supply and Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.