Manager, Global Creative Operations - Estee Lauder Brand

ESTÉE LAUDER - BRAND
New York, NY
The Estée Lauder Companies Inc. is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company's products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty. OVERVIEW: Reports to: Director, Creative Operations The Manager of Creative Operations will sit in our 360 launch cluster and oversee program launches cross-category/platform. This role will manage the full lifecycle of creative programs from receipt of brief into creative department through final release. Drive partnership between Creative department and cross-functional teams. Serve as the creative department point-person, connecting dots on large 360 programs across departments to ensure full transparency and awareness on asset creation, creative team workload and project prioritization. ACCOUNTABILITIES:
  • Project manage creative requests-Ensure all creative requests and briefs are received in necessary timeframe, delivered on time and with budget awareness.
  • Deep understanding of brand's marketing calendar, understanding when briefs are due, driving timeline with marketing and thoroughly reviewing all briefs to ensure strategy is clear and necessary content is included.
  • Create full end-to-end timelines for all creative projects, track major milestones and clearly communicate and escalate timing risks in appropriate creative meetings.
  • Create and drive agenda for creative reviews. Present program updates, timing and key milestone moments. Encourage feedback at correct points in process, communicate potential risks and recommend solutions.
  • Partner closely with cross-functional teams to receive creative requests, facilitate and maintain effective communication throughout project lifecycle (timelines, routing, job prioritization).
  • Partner closely with the creative team ensuring they understand project priorities, marketing objectives and timing implications.
  • Continuous partnership with Art Production team to drive photoshoot dates, post-production timelines and assist in shot list curation.
QUALIFICATIONS:
  • Undergraduate College degree.
  • Position requires 5+ years relevant work experience in a creative environment.
  • Deep knowledge of creative teams/workflow with an emphasis on management of digital projects.
  • Strong organizational and project management skills with the ability to manage complex 360 programs across an array of creative channels.
  • Must be able to read and understand a creative brief, translating marketing objectives for creative team and ensuring all detailed content is within brief to enable creative to successfully create.
  • Comfort presenting in leadership meetings, sharing program updates and communicating program milestones.
  • Proactively questions current state workflow and seeks ways to improve/streamline process.
  • Excellent communication skills, lover of creative people and process.
  • Proficiency in all Microsoft Office applications. General knowledge of Adobe Creative Suite. General understanding of Figma, Airtable, Wrike a plus.
Pay Range: The anticipated base salary range for this position is $85,000.00 to $139,000.00 . Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results. In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company. Equal Opportunity Employer It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected]. Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed. Philadelphia Applicants: Philadelphia's Fair Chance Hiring Law Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.
Posted 2026-05-05

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