Identity and Access Management Analyst

New York State Civil Service
Albany, NY

NY HELP No

Agency University at Albany

Title Identity and Access Management Analyst

Occupational Category I.T. Engineering, Sciences

Salary Grade NS

Bargaining Unit PSNU - Professional Services Negotiating Unit (UUP)

Salary Range From $85000 to $90000 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Exempt Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 1400 Washington Avenue

City Albany

State NY

Zip Code 12222

Duties Description Information Technology Services (ITS) at the University at Albany seeks individuals with the skills and desire to work in a dynamic and complex, hybrid on-premises/cloud environment as an Identity and Access Management Analyst (IAM Analyst). This position will play a key part in the University's ongoing modernization of its Identity and Access Management platform and services, with opportunities to influence how they are designed, documented, and delivered to the campus community. This position also has supervisory development opportunities, including supervision, training, and task coordination for student assistants.The IAM Analyst collaborates with people and groups across the university, including other ITS service teams and key campus offices (Human Resources, Registrar, Financial Aid, etc.). This role handles a wide range of activities, ranging from support and troubleshooting IAM processes (provisioning, deprovisioning, authentication, etc.) to complex projects to implement new solutions and improve existing ones. The successful candidate is highly organized, attentive to detail, and adept at working both independently and as part of a team. Primary Responsibilities:Manage identity lifecycle and account administration processes including: account provisioning and deprovisioning, faculty and staff terminations, department transfers, student academic life cycles, and exception processing.Support, configure, and enhance IAM applications that provide self-service and multi-factor authentication capabilities, including participation in continuous improvement and platform modernization efforts.Create and update documentation for the Identity and Access Management team and university constituents.Coordinate and perform authorization (access management) activities including assigning and maintaining access to resources, PeopleSoft roles and security.Perform identity and access related security audits on directory services and security roles.Provide second level support to troubleshoot and resolve identity and access management questions and problems.Supervise and manage training for student assistants.Functional and Supervisory Relationships:Reports to Chief Information Security Officer.Supervises the following positions: No supervision of full-time employees.Job Requirements:Excellent interpersonal, oral, and written communication skills.Customer service skills, including the ability to troubleshoot issues, communicate solutions effectively, and provide a positive support experience for a diverse campus community.Ability to organize work, prioritize tasks, and manage multiple and changing priorities. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.

Minimum Qualifications Minimum Qualifications:-A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization; or an associate's degree and a minimum of 3 years in information technology roles.-2 years of experience performing identity and access functions, such as account provisioning and de-provisioning.-Demonstrated experience working with access security configuration for enterprise applications, including Student Information Systems (SIS) or other Enterprise Resource Planning (ERP) systems such as PeopleSoft, Banner, or Workday.-Demonstrated experience in creating both internal and public-facing documentation for IAM services and processes.Preferred Qualifications:-Master's degree from a college or University accredited by the US Department of Education or internationally recognized accrediting organization.-Experience in higher education.-Experience with directory services, including account and group security and structure. -Experience with administering multi-factor authentication services.-Experience administering or supporting a cloud native IAM platform, including API driven integrations, policy based provisioning, and automated identity lifecycle workflows.-Experience working in an environment that follows project management principles.-Experience with IT Service Management practices.

Additional Comments Working Environment:Provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation. Report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, following a probationary period and with supervisor approval. Additional Information:Professional Rank and Salary Range: Senior Programmer-Analyst, SL-4, $85,000 - $90,000.Special Notes: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer.The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish, and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected] UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYERPlease apply online via

Some positions may require additional credentials or a background check to verify your identity.

Name University at Albany

Telephone

Fax

Email Address [email protected]

Address

Street 1400 Washington Avenue

City Albany

State NY

Zip Code 12222

Notes on Applying Link to job posting: apply online via NOT email application materials. Applications will only be accepted via the applicant portal linked above. Application Instructions:Applicants MUST submit the following documents:Resume/CVCover letter stating all the required minimum qualifications and any of the applicable preferred qualificationsContact information for three professional referencesNote: After submitting your resume/CV, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).

Posted 2026-04-24

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