Service Manager
Lilia Ristorante, Chef Missy Robbins' wood-fired Italian restaurant seeks a dedicated Service Manager to join the team. Our culture emphasizes mentorship, professional development, attention to detail, and commitment to teamwork. If you are committed to providing sincere, fine-tuned hospitality along with a compassionate managerial style, we encourage you to apply! Please include your cover letter and resume in the body of your email. We look forward to hearing from you.
Requirements:
- Effective communication skills
- Fair and consistent management style
- A strong wine & spirit foundation
- Attention to detail
- Ability to adapt, “on the fly”, to difficult situations with patience and grace
- Forward-thinking mentality and willingness to contribute ideas
- Positive, supportive attitude
- Experience with Resy
- Experience Making Schedules
Key Responsibilities:
- Inspire, support, and direct Dining Room team members
- Lead with the Grovehouse values always in mind
- Promote internal growth and professional development for our team members - we want everyone to achieve their goals
- Prepare the dining room for service by publishing daily floor plans, menu printing, and preparing daily tip sheets
- Lead daily team pre-shifts - remember to MEE (motivate, educate, and engage)
- Support dining room team members during service - assist with steps of service, warmly and organically engage with guests, and make sure the team is safe and secure at all times
- Administrative tasks may include supply inventory, scheduling, guest satisfaction engagement, etc
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