Client Services Representative

Temporary Position - 6-8 months

Pay: $18.00 - $25.00 per hour

Job description:

Are you an animal lover with top-notch customer service skills? Do you thrive in a fast-paced, compassionate environment? If so, we’d love to meet you!

Tribeca Soho Animal Hospital is looking for a temporary friendly and organized Veterinary Receptionist to be the welcoming face of our clinic. As the first point of contact for pet owners, you will play a vital role in ensuring a positive experience for both pets and their humans.

About Us

At Tribeca Soho Animal Hospital, we are committed to providing high-quality, fear-free veterinary care. Our services include preventative medicine, management of acute and chronic conditions, surgery, dentistry, and alternative therapies such as cold laser treatment. We support pets through all life stages with services like puppy and kitten socialization and compassionate pet loss support for clients.

What You’ll Do:

• Greet clients and their furry companions with warmth and professionalism
• Assist with administrative tasks such as answering calls, managing check-ins, processing payments, and ensuring smooth daily operations.
• Coordinate patient care, including scheduling, record management, and communication between our veterinary team and clients.
• Maintain a clean and welcoming reception area
• Provide compassionate support to pet owners during stressful moments

What We’re Looking For:

• A friendly, enthusiastic, and reliable individual with strong customer service skills.
• Someone who enjoys working in a fast-paced environment and can handle multiple tasks with grace.
• A candidate who’s open-minded, adaptable, detail-oriented, and a great communicator.
• A team player with a positive, can-do attitude
• A candidate with love for animals and passion for helping people

Requirements:

• Must have at least one year of experience in a veterinary receptionist role

Benefits

• Compensation and Benefits:

• Hourly pay: $18 - $25, based on experience and skills
• Comprehensive medical, dental, vision, and prescription drug coverage plus health savings and flexible spending accounts - for you and your eligible dependent
• Wellness and Employee Assistance Program
• Matching 401(k) plan
• Vacation time, sick leave, bereavement leave, and holiday pay
• Generous employee pet care discount
• Life insurance
• Pre-tax commuter and dependent care plans
• Referral program

Schedule:

Temporary Full-time: 30 – 40 hours per week (Monday – Saturday)