Program Aide - Gateways

Catholic Charities Chemung/Schuyler
Elmira, NY

Job Description

Job Description

Description:

We are Hiring!

Job Posting: Program Aide - Gateways

Location: 509 Luce St, Elmira NY
Employment Type: Full-Time, 40 hours

Salary: $18.50-19.50/hr.

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities of Chemung and Schuyler Counties has offices in Elmira and Watkins Glen and is rooted in a deeply held belief in the dignity of all people. We work to reduce poverty, promote wellness and self-sufficiency, and advocate for social justice.

If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!

About the Role:

The primary function of the Gateways Program Aide is to assist and support the duties, tasks and responsibilities of a full-time staff member during his/her absence or while working together. Provide a continuity of service through hands-on experience to residents of various Gateways programs (Luce St Community Residence, the Shelter or the Sunshine Program) while maintaining a safe environment. Duties may be performed while working alone or with a co-worker and may be performed during daytime, evening or overnight shifts.

Key Responsibilities:

  • Provides coverage for the facility, never leaving it unattended.
  • Reads weekly recent case notes, daily logs and incident reports to understand the day’s situation and each resident’s status.
  • Supervises, instructs and assists with the completion of resident’s apartment/bedroom chores, house chores, laundry, meal preparation, other daily routines as identified or scheduled for the shift and any planned group and/or individual activities with residents.
  • Provides direction and support to residents by addressing resident issues and providing appropriate necessary assistance particularly regarding crisis situations, as they arise.
  • Monitors resident activity and whereabouts.
  • Completes hourly room checks during the overnight hours.
  • Monitors all visitors and maintain client and visitor curfews as well as policies.
  • Maintains documentation in the Daily/Shift Log and/or Client/Progress Notes that pertains to significant events - progress toward goals, daily struggles, difficulty with other residents, collateral contacts with resident’s providers, resident medications, or staff interaction with resident.
  • Follows each program’s medication protocols.
  • Arranges for transportation as deemed necessary by each program’s practice regarding emergencies, scheduled appointments, pharmacy and community or agency activities.
  • At the Community Residence - remove food items from freezer that will be needed for next day’s meal preparation, clean staff bathroom, empty trash, check thermostats in freezer and refrigerators and log them.
  • Follows agency safety, and emergency protocols. Carry panic alarms and/or cell phones. Know the emergency contacts and the location of emergency supplies at each facility.
  • Keeps abreast of and follows all program policies and procedures.
  • Attends any mandatory staff meetings and staff development trainings.
  • If working overnight shift at the Community Residence - removes food items from freezer that will be needed for next day’s meal preparation, clean staff bathroom, empty trash, check and log thermostat temperatures of freezer and refrigerators.
  • Completes other duties as assigned.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required.

Requirements:

Qualifications:

  • High School Diploma or GED.
  • Two years of practical and or paid experience working with individuals in an OMH related program, preferred.

A relevant combination of education and experience will be considered.

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific abilities required by this job include; Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle. Stand, sit, walk, bend, stoop, kneel, and reach. Climb up or down stairs. Able to reach above or below shoulders. Occasionally lift or move objects weighing up to 10 lbs. Sitting at a desk or in a vehicle for long periods of time to perform certain job functions. Be able to read, write, and interpret written documents.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

Top Benefits and Perks:

  • Competitive salary and 403b retirement plan
  • Generous time off package and work-life balance
  • Comprehensive benefits package
  • Supportive and collaborative environment
  • Opportunities for growth and development
  • Intrinsic reward of truly making a difference in people's lives

Join us and help make a positive impact on our community!

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Posted 2026-06-26

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