Personal Lines Account Manager
PERSONAL LINES ACCOUNT MANAGER (Permanent)
Our client, a rapidly growing insurance agency in WNY, is seeking a Personal Lines Account Manager to join their team. This is an excellent opportunity for a self-starter who is looking for growth opportunities in his/her career.
Responsibilities:
- Act as the primary point of contact for a portfolio or personal insurance clients
- Develop positive, productive relationships with customers in order to identify future opportunities to expand coverage
- Provide outstanding customer service, answer any questions, and ask questions to ensure the customers have the proper coverage for their needs
- Correspondence via phone/email to answer inquiries and resolve issues
- Review/process applications, generate quotes, and provide information in a timely manner
- Contact customers and provide necessary information regarding policy updates, changes, and renewals
- Process new business including paperwork processing, putting information in the computer system, etc.
- Maintain accurate, up to date files in computer system
- Collaborate with other regional team members digitally via Slack or Zoom
- Complete special projects as needed
- Other duties as assigned
Details:
- Position is full-time, direct hire
- 100% in-office; standard 40 hours/week
- $60,000 - $65,000 annually depending on experience, plus bonus potential
- 401k match, 3+ weeks PTO, 13 paid holidays
- Personal Lines Insurance License preferred, but not required
- 1+ years’ customer service or office administration experience in an insurance setting
- Strong communication skills (written and verbal)
- Strong interpersonal skills
- Detail oriented
- Strong computer skills
- Relocation not available
- Candidates must be authorized to work in the United States; Visa sponsorship is not available
- All employees and applicants, please know that you have access at all times to New York State and Federal Labor Laws and Posters at the Government Agency websites: ;
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