Complex Assistant General Manager

Restaurant Associates
New York, NY

We’re looking for a collaborative, detail-oriented Complex Assistant General Manager to help lead operations across the Lincoln Center complex. This role is ideal for someone who thrives in dynamic, multi-outlet environments and enjoys blending structure with creativity. Having experience in event venues, museum dining, food halls, catering, or a mix of restaurant and B&I operations tends to excel here.

You’ll partner closely with the Complex Director and culinary leadership to deliver exceptional guest experiences, support a high-performing team, and help drive operational excellence across a sophisticated and high-profile account

Key Responsibilities

  • Support daily operations across multiple venues within the complex, ensuring smooth execution and a welcoming guest experience
  • Lead, coach, and develop team members through ongoing training, meetings, and performance conversations
  • Build strong relationships with clients, guests, and cross-functional teams
  • Maintain compliance with company policies, as well as all local, state, and federal regulations
  • Oversee food quality, presentation, and safety, ensuring HACCP and all health standards are consistently upheld
  • Partner with culinary teams on menu planning and innovation
  • Support financial management including budgeting, forecasting, P&L review, cash handling, and cost controls
  • Analyze financial and operational data to identify trends and opportunities
  • Oversee purchasing, vendor partnerships, and inventory management
  • Contribute to catering and bar program operations, ensuring premium execution and consistent standards
  • Collaborate across departments to align operational plans and elevate the overall guest experience

What We’re Looking For

  • Detail-oriented, organized, and comfortable managing complex, multi-outlet operations
  • Experience in environments such as event venues, food halls, catering venues, cultural institutions, or a blend of B&I and restaurant operations
  • Understanding of both catering and bar operations
  • A confident communicator who leads with diplomacy, collaboration, and professionalism
  • Strong problem-solving skills and the ability to stay focused amid fast-paced, shifting priorities
  • Experience hiring, coaching, scheduling, and developing teams
  • Comfortable working with budgets, financial reporting, and operational metrics
  • Skilled in Microsoft Office, including Excel, Word, and PowerPoint
  • Passion for creativity, continuous improvement, and team development
  • Experience in upscale, high-volume or multi-unit foodservice operations
  • Background in personnel management and succession planning
  • Strong catering leadership experience
  • Knowledge of purchasing, food costing, inventory controls, and cash-handling procedures
  • ServSafe or Department of Health certification

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Restaurant Associates are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Req ID: 1509680

Restaurant Associates

Michael Abbey

[[req_classification]]

Posted 2026-02-21

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