General Manager

General Manager

A growing hospitality group is seeking a hands-on General Manager to lead the opening and day-to-day operations of a new high-volume, chef-driven Mexican fusion restaurant in Massapequa Park, Long Island . This role is ideal for an ownership-minded operator who thrives in fast-paced environments, excels at building teams, and understands how to balance hospitality, culture, and financial performance.

The restaurant will feature approximately 150 seats, including outdoor dining, a full bar program, and a highly collaborative front- and back-of-house team. The General Manager will play a critical role in hiring, training, and developing the staff ahead of opening and will work closely with ownership to establish systems and operational standards.

Responsibilities: Leadership & Team Development

• Recruit, hire, train, and mentor front- and back-of-house employees.
• Build a positive, accountable, and hospitality-focused culture.
• Lead all pre-opening hiring, onboarding, and training initiatives.
• Create schedules and staffing models that support service and profitability.
• Coach and develop future leaders within the organization.

Operations & Guest Experience

• Oversee all daily restaurant operations, ensuring exceptional guest experiences.
• Maintain high service standards and operational consistency.
• Collaborate closely with culinary leadership and ownership.
• Resolve guest concerns professionally and efficiently.
• Foster strong communication between front- and back-of-house teams.

Financial Management

• Manage labor costs, scheduling, and operating expenses.
• Analyze sales trends and key performance metrics.
• Understand and actively manage prime costs, food costs, and labor percentages.
• Partner with ownership to develop bonus metrics and financial goals.

Qualifications

• 3+ years of General Manager experience in a high-volume restaurant environment.
• Strong knowledge of P&L management, labor controls, and restaurant financials.
• Proven experience leading teams through growth and change.
• Pre-opening experience strongly preferred.
• Comfortable working alongside ownership in an entrepreneurial environment.
• Experience with POS systems and restaurant technology platforms.