Product Owner

Who We Are

PKH is a nonprofit ed tech company designed to help the University of North Carolina System grow the number of adult learners through online delivery at the undergraduate level. We are equipping universities within the UNC System with best-in-class technology, processes, and student support solutions so they can better compete with out-of-state, online universities.

The Role

T he Product Owner leverage a keen attention to detail and sharp observational skills to understand our product and services as well as their histories and upcoming innovations. In this role, you'll work through analysis of the business requirements and software development life cycle to continue to move forward a best-in-class experiences for our users.

• Ensure all program specifications are correct, business requirements are properly established, and operating procedures are adjusted as needed.
• Create, update, enhance, or refine business requirements, user stories and acceptance criteria in an agile framework.
• Gather requirements with internal clients and technology teams to solve complex business needs and translate ideas into requirements.
• Work collaboratively with business partners, SMEs, Developers, and Testers to ensure a shared understanding of business requirements.
• Determine feasibility of business requirements and recommend changes to support business needs and processes.
• Assist in analyzing business solution options by evaluating current system processes and identify possible solution options for new functionality or modifications to existing functionality.
• Provide support of your product domain in research, analysis and troubleshooting related to your products.
• Provide input and engage in setting priorities to define a product roadmap working with other product owners and product managers.
• Understand the products that you own and how they interact upstream and downstream within the product ecosystem.
• Ensure that system solution options are thoroughly researched, analyzed, and documented.
• Develops acceptance criteria and leads User Acceptance Testing (UAT) efforts to ensure the product meets the needs of the business.
• Project estimates and resource plans for systems solutions.

• Bachelor's Degree (In lieu of a degree, equivalent relevant work experience may be considered.)
• 3+ years of experience as a product owner, product analyst or in roles associated and/or collaborating with product management within an Agile SDLC environment
• Experience in client facing tasks, facilitating meetings, and setting priorities
• Experience leveraging and utilize SQL, business intelligence and associated data analysis tools
• Experience in developing roadmaps, managing product questions, vendor management, leading meetings and, developing technical product documentation
• Experience collaborating an agile and scrum environment and with associated SDLC toolsets (example: DevOps, Jira, etc.).
• Experience developing and documenting acceptance criteria and user stories
• Experience with project management and/or process improvement
• Experience in market research and analysis as well as sales support within requests for proposal
• Experience with business intelligence solutions to create ad-hoc queries & reports to support analysis
• Experience UX and/or Human Centered Design
• Preferred experience in higher education as a product owner

$112,000 - $135,000 a year

What We Offer

Project Kitty Hawk offers a comprehensive benefits package that includes full medical/dental/vision coverage, a 401K with match, and a generous time-off policy with paid volunteer time. In addition, we are committed to providing competitive salaries with the potential for performance bonus and remote working flexibility.

Project Kitty Hawk is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws.

Project Kitty Hawk is dedicated to this policy concerning recruitment, hiring, placement, promotion, training, compensation, benefits, employee activities, and general treatment during employment. For individuals with disabilities who would like to request an accommodation, please contact Kelly Snow at [email protected].