Customer Service Representative
Job Description
Job Description
Customer Service Representative – Deansboro, Richfield Springs and Waterville Offices
Join a growing, family-owned fuel company with strong values and a great team culture!
Buell Fuel | Center State Propane is a fast-growing, family-owned business headquartered in Deansboro, NY. We deliver competitively priced propane, heating oil, diesel, and gasoline across upstate New York, serving residential, commercial, agricultural, municipal, and wholesale customers.
We’re looking for a full-time Customer Service Representative at our Deansboro, Richfield Springs and Waterville office —someone dependable, professional, and motivated to grow with us!
What You’ll DoProvide friendly, professional customer support in person, by phone, and by email
Process orders, payments, and account updates accurately
Handle customer inquiries and resolve issues quickly
Build and maintain positive customer relationships
Assist with accounts receivable and billing tasks
Monitor delivery schedules and follow up on late orders
Support team members and contribute to a positive office environment
High school diploma or GED (required)
1+ year of customer service experience (preferred)
Experience in the fuel delivery, propane, or heating industry a plus
Strong computer and communication skills
Organized, detail-oriented, and able to multitask
Self-motivated with a sense of urgency and teamwork
Schedule: Monday–Friday, Day Shift (occasional Saturdays 8:00 AM–12:00 PM)
Pay: $17.00 – $20.00 per hour (based on experience)
Location: In person – Waterville, NY– Richfield Springs, NY
Health insurance
Company retirement plan
Paid time off
Annual performance reviews
Opportunities for growth and advancement
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