General Manager F&B (Cafe & Chain Expansion) (Town of Islip)
About the Role
We are already a successful F&B company and are now launching our first caf, with the vision to grow into a successful chain. We are seeking a dynamic and results-driven General Manager with proven experience in building, managing, and scaling F&B outlets. You will take full ownership of operations, team building, and brand growth, ensuring smooth setup and profitable expansion.
Key Responsibilities
- Launch & Operations Oversee the setup and opening of the first caf, including recruitment and manpower planning, supplier management, menu calendar scheduling (new items, seasonal launches, promotions in coordination with corporate office), and daily operations.
- Business Growth Develop and execute strategies to expand the brand into a successful chain of outlets.
- Manpower Management Source, hire, train, and manage staff to ensure smooth operations and excellent service standards.
- Financial Management Manage budgets, control costs, track KPIs, and achieve revenue targets.
- Brand & Customer Experience Maintain consistent quality, customer satisfaction, and brand identity across all outlets.
- Systems & Processes Establish SOPs, operational guidelines, and workflows to support multi-outlet scalability.
Requirements
- Proven track record in managing and growing F&B brands, preferably with multi-outlet experience.
- Strong leadership, business acumen, and operational management skills.
- Experience in manpower recruitment and team leadership.
- Excellent communication, problem-solving, and organizational skills.
- Hands-on, proactive approach to operational challenges.
Whats in it for you?
- Competitive remuneration package with attractive performance-based bonuses.
- Opportunity to shape and lead a brand from its very first outlet.
- Career growth aligned with the expansion of the caf chain.
- Work closely with founders passionate about building a standout F&B brand.
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