Support Services Team Lead

OmniSeq by Labcorp is seeking a Support Services Team Lead to join our team in Buffalo, NY.

Work Schedule: Tuesday - Saturday 8:00am - 5:00pm

Job Responsibilities:

1. Assists Support Services Supervisor with daily activities by assigning

group and individual activities to the accessioning team.

2. Assists with the coordination of staff training, provides verbal and/or written guidance to the accessioning team, including questions about sample labeling and specimen acceptability with direction from the Support Services Supervisor and the Laboratory Director.

3. Acts as the primary liaison to specialized reference laboratories, including communication about additional test requests, labeling or quality concerns, returns and delays.

4. Executes specialized processes for reference laboratories including send out and receipt of samples for clinical, R&D or Biopharma operations.

5. Performs specialized quality assurance and workload tracking activities including coordination with LabCorp Oncology team leads and Internal QSM, participates in audit procedures as required.

6. Develops, prepares, and revises Standard Operating Procedures for management review/approval.

7. Assists with the implementation and enforcement of Standard Operating Procedures

8. Communicates with external stakeholders about cancellations and delays upon the request of the Support Services Supervisor.

9. Performs all duties of a Specimen Accessioner

• Receives and accessions laboratory testing material within various Laboratory Information Management System(s) utilizing appropriate blood/body fluid precautions.
• Stores laboratory samples while maintaining the integrity of the physical/electronic inventory.
• Answers telephones, routes callers, takes messages
• Obtains required Release of information signatures from patients to obtain laboratory materials when required.
• Packages laboratory material for delivery to referral testing laboratories in accordance with regulatory and HIPAA requirements and ensures samples are returned and entered accurately far pathologist in time for sign out (where applicable).
• Packages diagnostic specimens for return in accordance with regulatory and HIPAA requirements
• Assists in ordering, receiving, storing, distributing, and controlling laboratory supply inventories.
• Maintains, files, and stores relevant laboratory documentation in accordance with regulatory standards for required storage periods.

10. Enhances professional growth and development by participating in educational programs, reading current literature, and participating in in-service meetings and workshops.

11. Performs other related duties as assigned.

Minimum Qualifications:

• High school diploma or equivalent
• 3 or more years of experience in a clinical or research laboratory setting

Preferred Qualifications:

• Associate's or higher in a healthcare related discipline

Pay Range: $26-$29

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please  click here . 

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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