Family Advocate

Job Description

Job Description

Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).

Department Overview

Community Access provides affordable housing and supportive services to individuals with psychiatric disabilities, histories of homelessness and substance use, families who have experienced homelessness, and other low-income community members.

Position Overview

The Family Advocate provides support and advocacy services to families as defined by Community Access guidelines and regulatory contracts, including assisting with defining personal, familial, vocational and educational goals. Assistance to program participants uses a person-centered model that supports individuals in their recovery, hopes and opportunities.

Qualifications

• Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
• Qualified candidates must be parents with experience navigating human service systems for families and children, including behavioral health, education, child welfare and homeless service systems.
• Minimum of a high school diploma or equivalent (GED).
• Must be fingerprinted and cleared by the New York State Justice Center.
• Commitment to recovery-oriented practice.
• Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
• Excellent oral and written communication skills.
• Ability to utilize various computer programs, specifically Microsoft Word and Excel.
• Be creative and flexible.
• Show initiative and be responsible for follow-through.
• Ability to maintain confidential information, as related to position.
• Ability to work independently and as part of a team.
• Ability to walk up several flights of stairs.
• Ability to work in the field (using public transportation).

Bilingual candidates are encouraged to apply.

Interested candidates should apply on

Community Access is an Equal Opportunity Employer. M/F/D/V.

Women, People of Color and Members of the LGBT community are strongly encouraged to apply.

We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.