Product Software Engineer

Company is a Y Combinator–backed vertical AI company transforming how home services businesses convert demand into revenue. Home services is a $500B+ industry, and more than 95% of revenue still flows through call centers—where missed calls, slow follow-up, and operational chaos cause massive leakage. We fixes this.

Our platform captures and converts every opportunity by:

• Answering 100% of inbound calls with real-time Voice AI that books jobs instantly
• Automating outbound engagement across calls, SMS, and multi-channel follow-up
• Orchestrating scheduling & dispatch through deep CRM integrations (e.g., ServiceTitan)
• Leveling up teams with coaching tools and analytics

The result: 15–40% more booked jobs in the first 30 days, protected ad spend, and dramatically simplified operations.

We move 2–3× faster than any competitor, ship new products constantly, and work hand-in-hand with the largest HVAC, plumbing, electrical, and home service brands in the country.

We’ve raised $37M led by Kleiner Perkins, with additional backing from Amplify Partners, Alt Capital, Jack Altman, and other tier-1 investors.

We’ve grown the team from ~15 → ~70 and are continuing to scale rapidly.

This is a rare chance to join at an inflection point—where product-market fit is clear, the TAM is massive, and foundational systems are still being built.

About the Role

We’re hiring Product Engineers—generalist full-stack builders who thrive at the intersection of engineering, product, and real-world operational impact.

You’ll ship features end-to-end across a fast-expanding platform (inbound voice AI, outbound engines, dispatch, speed-to-lead, coaching), working directly with founders and forward-deployed engineers to solve high-stakes problems for customers.

This is a high-ownership, high-velocity environment where what you build is used immediately by thousands of technicians, CSRs, and operators—and directly drives revenue for our customers.

What You’ll Do

• Own features end-to-end — design, build, launch, measure, iterate
• Build real-time AI-driven user experiences, backend services, and data workflows
• Turn customer feedback into product improvements through rapid iteration
• Work closely with Product, Customer Success, FDEs, and GTM teams
• Hold a high bar for testing, reliability, and operational excellence
• Navigate ambiguous requirements and ruthlessly prioritize impact
• Contribute to a fast-moving engineering culture with massive surface area to own

Why

• Category-defining vertical AI company in a massive underserved market
• 10× ARR growth year-over-year and expanding rapidly across mid-market and enterprise
• Work directly with technical founders from the MIT Voice AI Lab
• Ship 2–3× faster than competitors—engineers take features from idea → production in weeks
• Real ownership: the work you do directly impacts revenue for thousands of businesses
• Join at the moment when core product, customer, and GTM systems are being built