Eatery Lead

EATERY LEAD | Open Face at Eastman Museum

PAY RATE: In addition to the base hourly rate, this position also receives tips.

OVERVIEW:

Open Face is intentional, consistent, and genuine. We collaborate to cultivate a positive and inspiring team environment. Positions offer variable working hours and include weekends, evenings, and holidays. Visit us at: eastman.org/open-face-eastman-museum or @openfacefoods on Social Media.

CORE:

Eatery Leads direct Associates, optimize workflow, and champion the overall vision. This role spearheads catering and includes customer service, daily operations, and food prep.

CORE DUTIES:

• Collaborate with the Open Face Manager to lead operational excellence.
• Drive the growth and strategic direction of Open Face's daily business and catering services.
• Lead, inspire, and foster Associate growth and empowerment.

UNIVERSAL RESPONSIBILITIES:

• Provide genuine customer service.
• Nurture peer guidance.
• Maintain exceptional product and brand knowledge.
• Accurately and efficiently input Square POS orders.
• Intentionally build and plate menu items.
• Expedite and deliver food orders.
• Consistently and accurately implement recipes.
• Execute precise prepping, slicing, and portioning.
• Clean and reset work surfaces, equipment, and dining areas.
• Perform daily dishwashing.
• Open and close the eatery.
• Maintain inventory and manage stock.
• Prep and fulfill catering orders.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• Monroe County Food Safety Certification.
• Previous supervisory experience.
• Guest service/visitor engagement skills.
• Desire to excel in the hospitality industry.
• Passion for the culinary arts.
• Comprehensive food service experience.
• Intentional, meticulous, and organized.
• Self-motivated, reliable, and effective communication skills.
• Maintain quality and consistency in performance and product.
• Maximize time management in a dynamic setting.
• Standing, walking, lifting (25lbs), carrying, reaching, pushing/pulling, handling, speaking, hearing, reading, seeing, and repetitive motions.
• Work is primarily performed in moderate to light noise. Exposure to heat sources (oven and coffee maker, steam tables, etc.), hazardous equipment (knives, meat slicers, etc.), and cleaning agents (dish detergents, sanitizer, etc.).

Please submit your resume for consideration to [email protected]

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person