Sales and Service Leader - Full Time
Store Name/Number: NY-Flatiron (0308)
Address: 119 Fifth Avenue, New York City, NY 10003, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular Your Role at Sephora: As a Sales and Service Leader , you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high-performing, inclusive environment where everyone thrives. If you’re a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful. Key Responsibilities
- Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
- Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
- Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
- Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
- Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
- Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience
- Must meet the required minimum number of weekly shifts/hours
- Full Time: 30-40 hrs/week
- Be available during peak retail operations (nights, weekends and holidays)
- Punctuality and consistent attendance
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service skills
- Excellent communication and interpersonal skills
- Comfortable in a fast paced and dynamic environment
- Quick learner with ability to absorb and share product knowledge and training
- Physically able to lift and carry up to 50 pounds
Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
$27.15 - $33.41/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Recommended Jobs
Customer Success Manager
Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies…
SHOWING AGENT (TRAINING PROVIDED) (Remote & In-Person Opportunities) Real Estate Salesperson
Hey dreamers, doers, and out-of-the-box thinkers! Are you stuck in a job that feels more like a cage than a launchpad? Ready to ditch the grind and join a team that gets your vibe and matches you…
Staff Product Designer, Consumer Money
About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and…
Machine Learning Engineer
About Spearbit & Cantina: Founded in 2021 by former Ethereum Foundation Solidity engineers, Spearbit tackles Web3 security challenges. Our founding team built the leading blockchain language and sec…
Agent Product Manager
About Decagon: Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rip…
Senior Enterprise Account Manager (Remote - New York)
This position is posted by Jobgether on behalf of Parachute Health . We are currently looking for a Senior Enterprise Account Manager in New York (USA) . Step into a mission-driven role where…
Lead Product Manager, Personalization
At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands del…
Administrative assistant
Job Description for First Presbyterian Church Administrative Assistant The Administrative Assistant will provide administrative support to the Pastor, Session, committees, groups, the congregat…
Software Engineer - Intern
Meet Method We built Method to propel the next decade of consumer finance. Method’s APIs are redefining financial connectivity with real-time read-write access to consumer liability accounts and bri…