Customer service representative
TD Insurance Agency is growing and seeking a motivated Customer Service Representative to join our team. We are a local full-service insurance agency committed to excellent client service and long-term professional development. Insurance experience is encouraged but not required. We will train and license the right candidate who is eager to learn and grow in the industry. Career advancement opportunities, including the potential to grow into a licensed insurance broker
Schedule • Full-time, in person • Hours vary between 9:00 AM to 6:00 PM (typically 9-5 or 10-6) • Occasional half-day weekends for office or community events • Opportunity to attend networking and industry training events
Responsibilities • Assist clients with policy questions and service requests • Provide exceptional customer service via phone, email, and in-office support • Work collaboratively with our team to support daily operations • Learn insurance systems, products, and software • Communicate professionally with insurance carriers, mortgage companies, and clients • Support agency growth and client retention initiatives • Maintain organized records and assist with filing and general office upkeep • Participate in occasional networking events and agency activities
Qualifications • Strong communication and customer service skills • Positive, professional attitude and strong work ethic • Team player who enjoys helping others • Coachable, motivated, and eager to grow in the insurance industry • Detail-oriented and dependable
What We Offer • Competitive pay • Professional training and industry mentorship • Career advancement opportunities • Supportive, team-focused work environment
How to Apply: We will only accept applications if resume is sent to LESLIE @tdinsuranceagency.com
Please do not walk in or call regarding this position.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Professional development assistance
Work Location: In person
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