Director key accounts

Location: 10 Hudson Yards, New York, NY or Top LUXE Market

Division: L’Oréal Luxe

Who We Are

At the heart of our company lies a dedication to innovation and progress. In all markets where we operate, we're committed to fostering excellence, empowering talented individuals, and leading the way in various industries.

Join L'Oréal

As the world's #1 beauty company, with a presence in over 150 markets, we are embarking on a transformative journey that embraces sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing the power of technology, data, and science to tackle global challenges while staying true to our social and environmental commitments.

We're proud to have earned recognition as industry leaders in:

• Most Innovative Companies - Fast Company, 2023
• Top 5 - Most Attractive Companies Worldwide Among Business Students - Universum, 2023
• Top 25 World's Best Companies - TIME, 2023
• Top Companies for Executive Women - Seamount, 2023
• Best Place to Work for Disability Inclusion - Disability Equal Index, 2023
  
  

With 86,000 dedicated employees spread across 150 countries, L'Oréal leads the global beauty industry and pioneers’ beauty technology. Our portfolio comprises 36 international brands grouped into four divisions. For over a century, we've been committed to making beauty accessible to all, and our goal is to reach another billion consumers worldwide through innovation.

Now, it's your moment to shine. If you are experienced, embrace challenges, value continuous learning, and want to create a positive impact, we invite you to join our diverse teams. Whether you're an industry veteran or a seasoned professional, we are always on the lookout for exceptional talents to contribute to our mission.

In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our Division has an unrivalled portfolio of 23 aspirational brands (Yves Saint Laurent, Kiehl's, Lancôme, Prada, and Urban Decay to name a few) and an incredibly talented team of 28k experts, making it perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.

A Day in the Life

The Director, Key Account Manager will be responsible for the complete strategic vision and execution of account strategy and overall retail account management to build profitability and grow market

share. The individual will maintain strong relationships with senior management at retail partners and effectively negotiates for space, location, exposure etc. The incumbent will oversee the National Accounts BU

team to support assigned retailer accounts. Responsible for the sell-in of a forecasted dollar volume and mix of products into the retail account.

Requirements

• 10+ years of related experience
• Requires a recognized discipline expert within the company
• Solves unique and complex problems that have a broad impact on the business
• Identifies applications of functional knowledge and existing methodologies to lead others to solve complex problems; provides advice on a wide range of issues within area of subject matter expertise
• Contributes to setting standards around which others will operate within area of expertise
• May lead programs/multiple projects and/or diverse functional teams
• Self-motivated, resourceful, results oriented
• Strong communication, presentation and organizational skills
• Analytical and creative in approach to identifying opportunities and solving problems
• Financial acumen with P&L and budget management experience
• Entrepreneurial risk mentality and innovative management skills
• Proven ability to develop strategic goals, drive company sales and achieve profit objectives
• Strong negotiation skills
• Thorough knowledge of the competitive landscape
• Proven experience in managing, motivating and developing a sales team
  
  

Responsibilities

• Provide strategic framework for promotional calendar, launches, ensuring optimal execution in store.
• Responsible for retail & net sales goals for assigned retailer accounts
• Build and maintain strategic partnership with all retailer accounts
• Manage the overall and individual P&L for all assigned retailer and wholesale accounts
• Lead in buy negotiations in partnership with National Account leads
• Oversee strategy and execution for the overall stock levels and ensure appropriate product mix of stock is available in the stores by assuring timely ordering, proactively monitoring and resolving low or out ofstock conditions
• Control and update stock and sales plan, product and GWP returns
• Responsible for weekly, monthly and annual forecast and plans for both dotcom and B&M
• Analyze and define the growth levers relevant to customer with specific focus on the shopper so selling is through shopper insights
• Partner with the partner with CGO Commercial Planning team and BU Business Development O+O team
• Partner with cross functional teams (marketing, sales operations, demand planning, education Etc.) on building account specific marketing plans for gaining market share
• Create a positive culture and environment that inspires and motivates a high performing team.
  
  

What We Offer

Salary Range: The actual compensation will depend on a variety of job-related factors which may include *geographic location, work experience, education, and skill level Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)

Hybrid Work Policy (Up to 2 Days per week work from home for eligible roles, subject to manager approval.)

Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)

Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)

Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!

Employee Resource Groups (Think Tanks and Innovation Squads)

Access to Mental Health & Wellness Programs

We Are Committed and Engaged

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation during the application or hiring process, please contact [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

All of your information will be kept confidential, to the maximum extent permitted by law, according to EEO guidelines.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in