Remote Account Director

Careerscape is partnering with a fast-growing organization headquartered in New York City to place a talented Remote Account Director. This is a standout opportunity for a commercially savvy relationship builder who knows how to grow revenue, protect retention, and make clients feel like their only client. If you're someone who leads with strategy, communicates with confidence, and genuinely loves the craft of account management — we want to hear from you.

Responsibilities

• Take full ownership of a portfolio of key accounts as the go-to strategic partner for each client
• Identify and close upsell, cross-sell, and renewal opportunities that expand revenue across your book of business
• Cultivate trusted, long-lasting relationships with senior stakeholders and executive buyers
• Build customized account plans that map client objectives directly to the solutions you provide
• Work hand-in-hand with internal sales, marketing, and product teams to ensure clients see measurable results
• Stay ahead of account health indicators, spotting risk early and acting before it becomes a problem
• Deliver polished presentations, strategic proposals, and quarterly business reviews with authority
• Keep your pipeline, forecasts, and account data clean and current inside CRM tools like Salesforce or HubSpot

Requirements

• 5+ years in account management, client services, or B2B sales with a strong commercial track record
• History of growing and retaining a portfolio of meaningful accounts year over year
• Natural ability to build rapport and credibility with senior-level client contacts
• Fluency in CRM platforms — Salesforce, HubSpot, or equivalent
• Sharp communicator with polished negotiation and presentation skills
• Highly organized with the bandwidth to manage multiple client relationships at once
• Bachelor's degree in business, marketing, or a related field
• Background in SaaS, media, or agency settings is a welcome advantage

Benefits

• Competitive base salary with performance-based bonus
• Comprehensive medical, dental, and vision coverage
• Flexible PTO plus company-observed holidays
• 100% remote with scheduling flexibility
• 401(k) with employer match
• Professional development and certification reimbursement
• Home office stipend
• Mentorship, team events, and a culture built around collaboration

Job Type: Full-Time | Work Type: Remote | Industry: Marketing & Advertising | Experience: Mid-Senior