Security Specialist - GE Aerospace Research
- Daily management of events, visitors and badging operations
- Apply Lean methodologies and maintain key performance indicators with actionable plans to drive continuous improvement and meet operational objectives.
- Develop, revise and audit security policy, standard work, operating procedures associated with visitors, events, company photo identification badges.
- Provide training and development opportunities to improve team efficiency, enhance site-wide understanding of processes and tools, and continuously refine the performance of security personnel.
- Maintain a culture of compliance while creating a professional and welcoming experience for visitors and event participants.
- Establish and maintain standard work to guide the performance of Visitor Administrator responsibilities.
- Direct oversite of the visitor registration system coordinating with the GE Aerospace platform leader, providing training to all site personnel, managing system roles and access, providing training & awareness to all site personnel
- Manage the registration and validation processes for site visitors, verifying compliance with security protocols including proper credentialing.
- Collaborate with site hosts to ensure a streamlined and seamless event experience
- Establish and maintain standard work to guide the performance of Badge Administrator responsibilities.
- Provide direct oversight of the access control badging system, coordinating with the GE Aerospace platform leader and the Badge Administrator.
- Oversee the validation of all requirements for the creation and programming of site access control badges
- Work with site sponsors to submit badge requests, validate requirements, and facilitate the issuance of access badges
- Bachelor's degree with 3 years of related experience or an associate degree with 4 years of related experience.
- Demonstrated experience in managing customer service or security operations, preferably in a corporate environment.
- Strong leadership and interpersonal skills, with the ability to effectively motivate and guide teams.
- Excellent verbal and written communication skills, emphasizing customer service, professionalism, and discretion.
- Familiarity with security protocols, confidentiality requirements, and best practices.
- Ability to handle sensitive situations with tact, sound judgment and discretion.
- Requires an on-site presence to fulfill position responsibilities.
- Due to the nature of the duties of this position, this role requires the individual to have the ability to obtain and maintain US Government Security Clearance; prerequisite for a security clearance is U.S. citizenship.
- Experience in a security or visitor management role.
- Knowledge of GE Research Niskayuna operations and policies.
- Proficiency in using visitor management systems and phone systems.
- Experience with Lenel OnGuard, RightCrowd, government watchlist screening software, Microsoft Office applications.
- Safety, ensuring all operations prioritize the security and well-being of employees and visitors.
- Strong organizational skills to manage multiple tasks and priorities effectively.
- Attention to detail and compliance, particularly in handling sensitive information and adhering to protocols.
- Problem-solving and decision-making expertise, with the ability to address challenges and implement actionable solutions.
- Effectively manage large datasets to enable decision-making, streamline operations, and support reporting requirements. Ensure data accuracy, security, and accessibility while optimizing processing time and resource utilization.
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