Sr Manager, PDT Process Operations

Coach
New York, NY

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Title: Sr. Manager, Process Operations PDT/Special projects

Primary Purpose: The Sr. Manager of Process Operations PDT at Kate Spade is responsible for implementing strategies, processes and timeline adherence of the PDT across all product teams and key cross functional partners. This role involves developing, analyzing, measuring, optimizing, and documenting current and future processes across the C2C/PDT. Product to Market processes. The Sr Manager has expertise and understanding of interconnecting functions and processes to optimize, create stability and sustainability in our activities linked to business goals.

Responsibilities

  • Partner with cross-functional teams to facilitate assessments and improve business processes through tools, metrics, and dashboard reporting to enable decision making.
  • Provide a stable foundation for procedures and processes that enable the execution of creative and business activities through the supply chain.
  • Providing communication, problem-solving, risk assessment, and facilitation of meetings.
  • Create consistent documentation which captures evolving processes across various functional areas.
  • Leading collaborative efforts across business groups to resolve potential and actual cross-functional issues that affect the organization.
  • Monitoring results and publishing reports for future improvement.
  • Manage the sample closet, ensuring organization and accessibility for all team members.
  • Maintain samples tracking systems for internal audit visibility.
  • Plan and execute special projects, including coordinating with various departments to ensure timely completion and alignment with company objectives.
  • Proactively manage overlaps and conflicts by anticipating potential issues and addressing them before they arise.
  • Ensure meetings are scheduled well in advance to allow team members to plan and avoid conflicts.
  • Anticipate time conflicts and address proactively to ensure smooth operations and effective time management1.

Skills And Knowledge

  • Deep knowledge of creative operations, product development, merchandising, and supply chain processes.
  • Practical experience of documenting processes mapping.
  • Knowledge of relevant business practices and standards, modeling, and simulation tools.
  • Demonstrated ability to work well within a team and wider Tapestry organization.
  • Ability to perform efficiently within a fast-paced team environment with a strong sense of urgency.
  • High level of organizational skills, including strong attention to detail, time management, and follow-up/follow-through skills.
  • Strong interpersonal skills with the ability to adapt and influence creative leads and senior executive leadership
  • Maintain collaborative relationships.
  • Excellent communication, negotiation and influencing skills.

Qualifications

  • Bachelor's Degree preferred or 8+ years of Development and Supply chains experience working with product from concept through execution.
  • Seasoned strategic thinking leader with proven abilities to successfully execute strategies to tactical action.
  • Proven leadership and managerial experience, including developing a high-performing team and individuals.
  • Capable of evaluating and changing priorities on an as needed basis.
  • Courageous individual who will take ownership of decisions.
  • Combined with an analytical, strategic mind.
  • Creative, innovative problem solver with the ability to anticipate potential issues at an early stage and troubleshoot2.

Our Competencies for All Employees

  • Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans With Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [email protected]

Visit Kate Spade at

Work Setup

BASE PAY RANGE $105,000.00 TO $115,000.00

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.

Posted 2025-11-27

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