Community Manager - TM POST NUMBER: 471801

Property Manager – High-Rise Residential
Location: New York, New York
Work Model: On-site with standard business hours (availability outside 9–5 as needed)
Compensation: $110,000–$120,000 comprehensive benefits

About the Role
Our client is seeking an experienced Property Manager to oversee a large, high-rise residential property with over 500 units and ground-floor retail. Lease up and NY rent stabilized experience is required.

Role Responsibilities & Required Experience

• Oversee daily operations, resident relations, and overall community experience for a New York residential property (500 units), collaborating closely with on-site management, operations, and maintenance teams
• Bring 7-10 years of proven community or property management experience in a large-scale NYC residential setting, with strong working knowledge of building operations, maintenance coordination, and NYC real estate regulations
• Manage Accounts Receivable with a focus on rent collections, delinquency reduction, and accurate entry of lease charges; prepare budgets, forecasts, and detailed financial reporting (budgets vs. actuals)
• Manage move-ins, move-outs, unit turnovers, resident retention initiatives, and lease renewals while ensuring policy compliance and high customer service standards
• Handle resident issues professionally and empathetically, including difficult situations and enforcement of policies, while remaining calm under pressure and during emergencies
• Track performance metrics, create reports on short timelines, and maintain a high level of organization using Yardi or similar property management software, Microsoft Excel, Word, and Outlook
• Monitor and respond to online reviews and resident feedback platforms to protect and enhance the property’s reputation
• Experience with affordable housing programs such as Section 8, LIHTC, City FHEPS, or similar is preferred, along with the ability to prioritize, adapt, and deliver results in a fast-paced environment

Property Profile

• Mix of affordable and market-rate housing
• Robust amenity package

Team Structure: Oversees on-site management and operations staff, collaborates with union and non-union teams, and reports to senior property leadership.

Culture & Growth

• Collaborative, team-oriented environment
• Organization values internal promotion and long-term career growth
• Ideal candidate is adaptable, professional, and eager to learn the company’s operating style

Benefits Snapshot

• 401(k) with employer contribution
• Medical, dental, and vision
• Pre-tax transit benefits
• Generous PTO, sick time, holidays

This position requires authorization to work in the U.S.

This position is unable to sponsor H1Bs.