Danish Customer Support for Domestic Appliance Company - Remote In Greece - MCG

Mercier Consultancy Md
Malta, NY

Mercier Consultancy MD is proud to present an exciting opportunity for a Danish Customer Support Representative for a leading Domestic Appliance Company, working remotely from Greece. In this role, you will become an integral part of a team dedicated to providing exceptional support to Danish-speaking customers. Your expertise and commitment will help ensure that clients receive the highest level of service as they navigate their inquiries and issues.

Key Responsibilities

  • Act as the primary point of contact for Danish-speaking customers via phone, email, and chat, providing exceptional support for domestic appliance products.
  • Assist customers with product inquiries, troubleshooting, and after-sales support.
  • Resolve customer complaints and technical issues efficiently, ensuring a positive customer experience.
  • Maintain accurate records of customer interactions in our CRM system.
  • Collaborate with the technical and product teams to provide comprehensive solutions to customer queries.
  • Stay updated on product knowledge, features, and services to provide informed assistance to customers.
  • Fluency in Danish (both written and spoken) is mandatory; knowledge of English is a plus.
  • Prior experience in customer support or service roles, ideally in the appliances or electronics sector, is preferred.
  • Strong communication skills with a friendly, approachable demeanor.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Familiarity with customer service software and CRM tools is advantageous.
  • Self-motivated and able to work independently in a remote environment.
  • A genuine interest in domestic appliances and a passion for helping customers.
  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. 2 Extra Salaries Per Year
  4. Fully Paid Training
  5. Health Insurance
  6. And Much More...
Posted 2026-04-25

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