Receptionist - Office adjunct

Receptionist - Office adjunct

JOB DESCRIPTION

Are you personable and enjoy helping others? If so, we want to speak with you.



Independent Living, Inc., a progressive and dynamic cross-discapability services organization and a leader in the provision of peer services in the Hudson Valley region is seeking to hire a Receptionist/Office adjunct in Monticello. The Receptionist/Office adjunct will be responsible for various office tasks to include but not be limited to assisting the Program Manager, maintaining inventory, a professional working environment and the upkeep of the front office operations and processes. High school diploma or equivalent; some college preferred. Two years front office or administrative practice, preferred. Bi-lingual English/Spanish, preferred.
Individuals with disabilities encouraged to apply.



tasks AND RESPONSIBILITIES INCLUDES BUT ARE NOT LIMITED TO:

»Maintains a high ethical and professional working environment in conformity with the Independent Living philosophy.

»Maintains the upkeep of front office operations and processes.

»Responsible for triage of consumers as needed.

»Answers all incoming calls using proper phone etiquette and excellent communication expertise. Forwards all calls to the appropriate staff member with a polite and cheerful attitude.

»Retrieves and forwards all general voicemail messages to the appropriate staff in an efficient and timely manner.

»Warmly interacts with all consumers, staff and public as the initial contact. Greets all individuals entering the agency in a pleasant and professional manner.

»Assists with public relations and marketing activities as needed.

»Assists Program Manager to ensure coverage when a staff person is absent.

»Sorts and distributes inbound and outbound mail in a timely manner. Also assists staff with outgoing mail support.

»Maintains inventory of ALL supplies and orders as needed.

»Facilitates operation of all office equipment including but not limited to computer technology, telephone system, fax machines, copiers, etc.

»Maintains Office Management files, including program binders.

»Monitors Employee Sign In and Sign Out logs and Visitor Sign-In sheets on a everyday basis.

»Responsible for data entry process of consumer intakes, emergency supplies, and assists the Program Manager with monthly reports from the database.

»Ensures compliance of van schedules, lists of approved drivers, keys, and vouchers for gas card purchases.

»Schedules and maintains van and conference room reservations in Outlook as per employee requests.

»Maintains contact listing in Outlook.

»Assists in updating and maintaining agency databases.

»Provides clerical support to Monticello site employees as needed.

»The above list of responsibilities is not intended to be all inclusive, other responsibilities and/or training may be assigned or required.


SHIFT:

»Monday through Friday 9:00am-5:00pm


BENEFITS:

» 401(k)

»Health insurance

»Dental insurance

»Vision insurance

»Life insurance

»Flexible Spending Account (FSA)

»Paid time off

Qualifications

Qualifications required

»High school diploma or equivalent; some college preferred.

»Two years front office or administrative practice, preferred.

»Bi-lingual English/Spanish, preferred.

»Honesty, respect for diversity, high personal standards, language, and behaviors reflecting such values and the Independent Living philosophy.

»Must be dependable, resourceful, and possess problem-solving expertise.

»Organized and meticulous with proven capability to handle multiple tasks in a fast-paced environment. Must be a team player with a positive can-do attitude.

»Demonstrated capability to recognize the need for and facilitate connections between consumers and IL and other discapability related services.

»Must maintain confidentially pertaining to all aspects of Center operations including, but not limited to, consumer confidentiality.

»Excellent customer service expertise.

»Strong computer expertise. Proficiency in MS Office (Outlook, Word, Excel and PowerPoint).

»Excellent written and verbal communication expertise.

»Excellent telephone and typing expertise.



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