Solution Sales Specialist, Patient Experience

Location : Hybrid/Remote

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.

About our Company :

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than thirty six thousand trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at .

About the Team :

The Patient Experience, Solution Specialists team is responsible for the creating growth of Medidata's platform offering to support eCOA, eConsent, myMedidata LIVE, myMedidata Registries, and Sensor Cloud. This team works with life sciences companies (sponsors) and CROs to accomplish clinical trials by including the Patient Experience solutions. As a Patient Experience Solution Sales Specialist with Medidata, you are the primary resource responsible for driving, prospecting and closing sales of this experience. You will report to the VP of Solution Sales Specialists, Patient Experience.

Responsibilities :

• Primary responsibility is driving quarter over quarter incremental sales and revenue for Medidata's Patient Cloud business
• Own important deals, with responsibility to forecast, progress, and close Patient Cloud opportunities month-by-month and quarter-by-quarter
• Collaborate with Pre-Sales, Marketing, Professional Services, Partner teams and Account Managers to qualify opportunities, continue to build product momentum and increase Medidata Patient Cloud market share
• Work in concert with Account Managers and Partner teams to implement sales strategies, in part, by presenting and promoting the value of Medidata's Patient Cloud solutions directly to Partners, and support Partner Bid Defense Meetings as needed
• Assist Account managers and Business Development teams in speaking with prospective customer departments such as Clinical Finance, Clinical Operations, Data Management, Clinical Study Teams, IT, etc.
• Help support, establish, and manage quarterly Field Marketing activities for the Patient Cloud portfolio, including webinars, conference attendance and presentation, customer and industry events
• Help support, establish, and manage quarterly Product Marketing activities (including – white papers, press releases, case studies, etc.)
• Design the talk tracks for email and cold call campaigns to be used by both Inside Sales and Market Development
• Work alongside Global Learning & Development to develop and deliver training offerings to grow the solution area with the direct sales team
• You will report to the Sr. Director for Patient Cloud.

Qualifications :

• Strong knowledge of the biopharmaceutical clinical trials R&D process and the CRO landscape
• Software and services sales experience in the biopharma industry with a strong track record of consistently meeting targets. Selling experience SaaS sales cycles
• Experience in eCOA, eConsent, Medical Devices, and Telemedicine
• Work with and manage relationships with customers and partners at the management level.
• Perform qualification and discovery with new clients to drive pipeline growth by identifying scientific and business value for the client
• Excellent verbal, Experience establishing communication and engagement with prospects
• Comfort with sustained business travel of 30-50%
• Bachelors degree required, Masters degree or advanced degree
• Relevant field sales experience
• Minimum of 4-5 years direct selling experience of patient cloud products to the pharmaceutical industry required.

The salary range posted below refers only to positions that will be physically based in New York City. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region. The base salary pay range for this position is $116,250 to $155,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.

Equal Employment Opportunity :

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Applications will be accepted on an ongoing basis until the position is filled.

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