Product Design Director, Enterprise Data

We’re currently seeking a Product Design Director to lead our Data Consumption and Integrations (DCI) team, part of the Experience Design organization in Enterprise Data (eData).

eData is powering Capital One with data to help analysts, data scientists, engineers and product managers across the company turn our core competitive advantage into amazing business and customer outcomes. The DCI team is responsible for supporting our strategy of making data easy to capture, find, understand, and use.

The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.

Role Expectations

As Director of Data Consumption and Integrations, you’ll lead a talented, cross-disciplinary team of designers and collaborate deeply with our research teams and Product and Tech leadership. You’ll be responsible for leading high-impact, highly complex projects and defining and driving design strategy that informs the higher-level vision of the organization and aligns to business objectives. You will help inform and support our adoption of AI-driven design processes and tooling across the product development life cycle.

The Director role will foster alignment across three dimensions:

Expanding and Optimizing a Next-Generation Cloud Data Platform

Migrating, scaling, and managing the company's central cloud-based data platform to ensure it is the single, secure, and highly-performant source of truth for all analytical and shared data.

Scaling a Data-as-a-Product Operating Model

Driving adoption and scale for high-quality, well-governed Data Products. This work is about treating internal data as an employee-facing product to dramatically improve its reliability, standardization, and ease of use, with the goal of making it the preferred method for the majority of data consumption.

Driving Data Discovery and Insights through AI-Powered Experiences

Designing and launching intelligent, conversational, and personalized user experiences that leverage AI/Machine Learning to accelerate data discovery and analysis. This includes developing advanced search capabilities and orchestrating analytical tooling that allow users to find, understand, and utilize data faster and more effectively.

Here are some of the expected competencies for this role:

Product Design Expertise: Leverage established expertise and leadership in product design to elevate the quality and maturity of the design practice at Capital One. Leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and enable your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes

Leadership: Create conditions for a positive and inclusive team environment and set a vision for an inclusive, collaborative culture that makes your team feel valued and heard

Human-Centered: Champion voices of both customers and partners, modeling the mindset that business and customer outcomes are not distinct but complementary, ultimately resulting in experiences that exceed baseline customer needs and expectations

Business-Focused: Demonstrate expert knowledge of products, processes, our customers, competitors and industry market trends, applying relevant insights to shape how Design should engage and solve business challenges

Problem-Solving: Share insights around technical advances and data capabilities that could influence outcomes, while helping larger teams navigate technical limitations and boundaries in service of bold technological solutions, data destinations and efficiency

Collaboration: Connect the dots across teams, portfolios, platforms and LOBs, bringing together partners and processes in ways that drive more coherent experiences, accelerate delivery and elevate the value of design

Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results

The ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact.

Basic Qualifications:

• At least 8 years of experience in product design role
• At least 3 years of experience leading design teams

Preferred Qualifications:

• At least 10 years of experience in product design role
• At least 5 years of experience leading design teams
• Experience with a design toolkit that spans product design, service design, design strategy and content design
• Demonstrated experience in leading product design teams across strategy, content, research, UX, and UI, guiding projects from initial strategy to market launch
• Experience leveraging AI-driven design prototyping tools or agentic development tools such as Claude Code to increase design alignment and velocity
• Experience partnering with product managers, engineers, marketing and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps and operating models
• Proficiency in business case development, grounding product and user experience decisions to business value
• Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions
• Exceptional written and verbal communication skills
• Exceptional interpersonal skills and relationship building across complex organizations
• Exceptional people management and development skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $230,400 - $263,000 for Director, Design

New York, NY: $251,400 - $286,900 for Director, Design

Richmond, VA: $209,500 - $239,100 for Director, Design

San Francisco, CA: $251,400 - $286,900 for Director, Design

San Jose, CA: $251,400 - $286,900 for Director, Design

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).