Job Opportunity: Engagement Specialist of Behavioral Health

Engagement Specialist of Behavioral Health

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and capability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Duchess, Ulster, Sullivan, Columbia and Westchester County.
this job offer will support the following Sun River Health locations; Bedford, Church Avenue, Inwood, Westchester Square, the HUB, and Fountain House.
SUMMARY OF POSITION:
The Behavioral Health Engagement Specialist will be responsible for assertive engagement of BH patients who are lost to care, or who are at risk of becoming lost to care.
ESSENTIAL FUNCTIONS:

»Conduct outreach through live calls or mail to locate patients who may need additional support and services to retain patient in care.

»Document and maintain clinical records in a manner that assures compliance with all agency policy and procedures.

»Assist outreached patients with prompt follow up appointments to efficiently engage them in care.

»Refer and connect patients to appropriate service providers

»Coordinate patient care within interdisciplinary team.

»Display professional courtesy at all times and maintains customer services attitudes.

»Demonstrates capability to communicate effectively in a variety of circumstances.

»Manages time and other resources to meet established goals within the agreed upon time frames
EDUCATION/practice:
High School Diploma/GED required
2 years of related work practice.
Sun River Health is a network of over 40 Federally Qualified Health Centers (FQHCs) providing primary, dental, pediatric, OB-GYN, and behavioral health care to over 245,000 patients annually. With a dedicated staff of 2,000 doctors, nurses, and health care professionals, we pride ourselves on delivering high-quality, affordable care to those who need it most. Sun River Health started in 1975 when four African American mothers spearheaded efforts to open our first health center in Peekskill, New York to deliver accessible, high-quality, affordable services to patients in need no matter their race, religion, income, or insurance status. Today, after 45 years of service, Sun River Health is still delivering on that promise to communities across the Hudson Valley, New York City, and Long Island.
Type of employment: Full-time
income: $17.50 - $19.00 per hour