IT Technician

Nestlé USA
Dunkirk, NY

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness-We are Proudly Connected. Purely Driven.

Position Summary

As an Information Technology Technician, you'll maintain the reliability and functionality of in-house computer hardware and software systems for the facility including the factory floor and administrative offices. You will coordinate the deployment, installation, upgrades, and de-installation of desktop hardware and software to meet the needs of the business. You'll provide support for plant floor systems while resolving users' requests related to computer hardware and software issues.

  • Install, configure, performance tune, administer, and troubleshoot all in-house, computer-related hardware and software.

  • Comply with company data backup, disaster recovery, software licensing, security, and authorization policies.

  • Contribute analytical and technical expertise regarding in-house, computer-related hardware and plant/business information technology.

  • Promote cost effective, high-performance computer technology that supports continuous improvement for productivity and efficiency.

  • Maintain accurate inventory of computer-related hardware and software assets.

  • Provide analytical, technical, and developmental expertise to support existing and future plant computer-related hardware, plant floor data collection systems, and business information systems.

  • Perform root cause analysis, troubleshooting, and formulate corrective actions.

Requirements

  • High school diploma or equivalent with 2+ years related information systems/information technology experience

    OR
  • 2-year technical degree

The approximate pay range for this position is $49,000 to $70,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com)

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at .

Job Requisition: 381563

Posted 2026-02-06

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