Maitre D

Walker Hotel - Tribeca
New York, NY

We are seeking an experienced and service-driven Maître d’ to lead the front-of-house experience at our intimate, chef-driven restaurant . This role is essential in shaping the guest journey—from the first greeting to the final farewell—while upholding the highest standards of hospitality, discretion, and precision. Key Responsibilities

  • Serve as the primary point of contact for all guests, delivering a warm, polished, and personalized welcome

  • Manage reservations, pacing, and kitchen flow

  • Oversee front-of-house service standards, ensuring seamless coordination between service staff and culinary team

  • Anticipate guest needs and handle special requests with grace and professionalism

  • Resolve guest concerns promptly and diplomatically to ensure an exceptional dining experience

  • Maintain detailed knowledge of the menu, dietary accommodations, and beverage offerings

  • Uphold the restaurant’s brand standards, atmosphere, and service philosophy at all times

Qualifications
  • Minimum 2–3 years of Maître d’ or senior front-of-house experience in fine dining or tasting menus.

  • Deep understanding of luxury hospitality, refined service etiquette, and guest engagement

  • Strong organizational and communication skills with exceptional attention to detail

  • Ability to remain calm, polished, and decisive in a fast-paced, high-expectation environment

  • Professional demeanor, impeccable presentation, and natural leadership presence

  • Experience with reservation systems (Resy, OpenTable, Tock, or similar) preferred

Posted 2026-01-24

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