Service Operations Manager

Stark Tech
Tonawanda, NY

Job Description

Job Description

Job Requirements

The Service Operations Manager must have the ability to ensure high-level customer satisfaction and company profitability through customer consultation, technician leadership, service sales and coordination.

Work Experience
  • Bachelor's degree in Mechanical Engineering, Electronics, Electrical Engineering or Information Technology.
  • At least five (5) years' experience working with mechanical and/or control systems.
  • Advanced knowledge of the construction or HVAC industry, control theory, automatic temperature controls, building automation systems and other building sub-systems required.

Additional skills preferred but not required

  • Three (3) years' supervisory experience.
  • Demonstrated experience in the integration of low voltage building sub-systems using various industry protocols (i.e. LON, BacNet, etc) preferred.
Benefits

Advance your career with Stark Tech, a leader in facilities and energy solutions. We specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions. At Stark Tech, we prioritize employee well-being and offer comprehensive benefits including paid time off, 401(k) with employer match, medical coverage, wellness programs, and career development opportunities. Join our fast-growing, customer-focused organization where your skills and dedication will be valued and rewarded with competitive pay and a positive work environment.

Company Description

At Stark Tech, we build careers — not just fill positions. Guided by our mission, vision, and values, we focus on hiring candidates who are aligned with our culture and committed to long-term growth. We invest in our people through meaningful training, active engagement, and intentional communication to ensure every team member has the opportunity to succeed. We’re truly built differently. We’re defined by a culture that puts customers first, challenges the status quo, and takes pride in doing the right thing—every project, every partnership, every day. Across North America, we partner with our clients in advanced building and power solutions. We work on some of the most exciting and complex environments imaginable. From K–12 schools and healthcare facilities to the Space Coast, professional sports stadiums, and world-class arenas, our teams design and deliver solutions that matter.

Company Description

At Stark Tech, we build careers — not just fill positions. Guided by our mission, vision, and values, we focus on hiring candidates who are aligned with our culture and committed to long-term growth. We invest in our people through meaningful training, active engagement, and intentional communication to ensure every team member has the opportunity to succeed. We’re truly built differently. We’re defined by a culture that puts customers first, challenges the status quo, and takes pride in doing the right thing—every project, every partnership, every day. Across North America, we partner with our clients in advanced building and power solutions. We work on some of the most exciting and complex environments imaginable. From K–12 schools and healthcare facilities to the Space Coast, professional sports stadiums, and world-class arenas, our teams design and deliver solutions that matter.

Posted 2026-07-11

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