Christian Dior Massage Therapist - House of Dior, New York
- Provides a range of luxury spa treatments to the highest standards in accordance with the spa's procedures and protocols.
- Provides bespoke recommendations and advice on skincare treatments and products.
- Maintains hygiene and cleanliness of treatment rooms.
- References and abides by the spa's operating procedures.
- Greets guests and explains the process of the spa experience
- Performs massage treatments
- Reviews and updates guest profile forms and customizes massage treatments to address guest needs and contraindications
- Ensures treatment rooms are kept clean and orderly
- Cleans and sterilizes tools and equipment
- Possesses thorough knowledge of spa menu and products in order to assist guests by providing information and recommendations on all products and services within the spa.
- Maintains confidentiality and discretion regarding client's information
- Ensures products and supplies are used in proper amounts and adequately stocked.
- Monitors spa equipment and immediately notifies management if there is any maintenance or repair required.
- Ensures back of house areas are well organized at all times.
- Communicates operational needs to management, as well as any occurrences involving staff or clients in the spa that require attention.
- Monitors stock levels, reports any issues to management to ensure there is sufficient stock.
- Conducts all assigned operational and administrative tasks.
- License preferred (NYS Massage Therapy License)
- Three (3) years' experience working as a massage therapist in a luxury establishment or with a luxury skincare brand.
- Excellent knowledge of luxury service standards
- Mastery of massage techniques
- Knowledge of high-tech treatment devices is an advantage
- Team player
- Attention to detail
- Confident communicator
- Empathy
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