Senior Quality Assurance Analyst

Req ID: 342565

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Quality Assurance Analyst to join our team in Albany, New York (US-NY), United States (US).

Roles and Responsibilities

The following describes the required qualifications and high-level responsibilities for this NTT DATA position.

Senior Quality Assurance Analyst

The Senior Quality Assurance (QA) Analyst will work with the Continuing Medicaid Eligibility Modernization initiative team to establish and execute QA tasks for evaluating vendor processes and deliverables against quality criteria, identifying issues and making recommendations for improvement over the duration of the project. The Senior QA Analyst will support the definition, planning, reviews and coordination of QA activities related to the project. This individual will review contract specifications, be involved in vendor management, coordinate hardware/software sourcing and ensure compliance with federal and state standards. This person will be responsible for reviewing budget burn down and compliance with fiscal responsibilities.

Responsibilities of this role include:

• Lead the establishment of QA processes and procedures to support the Continuing Medicaid Eligibility Modernization initiative
• Review processes and artifacts to identify and document QA issues and recommendations relative to the implementation ​and maintenance of the Medicaid Transformation initiative vendor deliverables
• Review vendor project artifacts throughout the system development life cycle for quality, compliance, and completeness, documenting the observations and findings using standard checklists and comment matrices
• Artifacts reviewed include, but are not limited to: Project Estimates, Deliverable Expectation Documents (DEDs), Requirements Documents, Technical Design Documents, Test Packages, Change Requests, Service Level Agreements (SLAs), Test Plans, Scenarios and Results, Transition Plans, Billing Invoices and any other artifacts as required
• Budget oversight including burn down, invoice review and submission, expenditure tracking
• Compliance oversight including ensuring that all federal and state standards are met
• Audits include internal audits or Department and vendor functions, processes and reports
• Create reports showing quality analytics, root causes, corrective actions and process effectiveness
• Other tasks as assigned by the client

Required qualifications include:

• Eight (8) or more years of quality assurance experience conducting reviews of various system development life cycle artifacts, deliverables and processes in a health care environment
• Minimum five (5) years of experience in assessing technical proposals against best practices
• Minimum five (5) years of experience in assessing level of effort and project estimates against a proposal and recommend acceptance or rejection
• 50% on site in Albany, NY
• Undergraduate degree or equivalent combination of educations and work experience.

Preferred qualifications:

• Familiarity with Microsoft applications including Office, SharePoint and Teams
• Familiarity with SDLC waterfall and agile methodology
• Experience with writing and/or reviewing requirements, project artifacts and/or deliverables
• Ability to communicate clearly, both verbally and in written form, to collaborate and engage as a high performing team member with the QA team and client representatives

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $79,920- $125,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

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