Front Desk Lead

Job Description

Job Description

As a Front Desk Lead , you will tackle a wide variety of interesting challenges, and uncover key insights that will drive positive outcomes for our patients. This position is open for our Manhattan Restorative Health Sciences office in Midtown East.

Responsibilities:

• Warmly and professionally greet patients, visitors, and vendors
• Performs administrative and clerical support tasks such as printing, copying, scanning, and faxing documents as needed
• Maintain accurate patient profiles in our Electronic Health Record system.
• Efficiently manage an integrated appointment schedule for multiple providers, patients, and appointment types.
• Verify and manage patient payments, according to practice policy.
• Maintain a clean and organized front desk area and organize supplies as needed.
• Collaborate with the clinical team to ensure a smooth workflow and exceptional patient care.
• Ability to travel between our Bronx and Manhattan locations as needed.

Qualifications:

• High School Diploma or equivalent; Associate's degree preferred
• 2-4 years experience as a receptionist, or in a similar customer-facing role (hospitality backgrounds encouraged to apply)
• Energetic, challenge-driven, personable, and responsible with a professional demeanor
• Outstanding communication and interpersonal skills, with a commitment to providing excellent customer service to a diverse patient population
• Detail-oriented and holds grace under pressure in fast-paced environments
• Native computer/software user.
• Dependable and punctual
• Spanish speaking preferred

Benefits:

• The salary range is $21-25 per hour
• 7 paid company holidays, 1 floating holiday
• 10 sick/personal days
• Company-sponsored professional development training
• Health and wellness culture with inspired, high-performing colleagues

For more information about Manhattan Restorative Health Sciences visit us at: mrhsclinics.com

All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, national origin, race, color, religion, disability, protected veteran status, or any other legally protected basis, in accordance with applicable laws.

Our team of world class, award-winning physicians and specialists are driven to develop innovative 'body and mind' treatment plans for our patients, and to advance impactful medical research for all.

Company Description

Our team of world class, award-winning physicians and specialists are driven to develop innovative 'body and mind' treatment plans for our patients, and to advance impactful medical research for all.