Busser

Cookshop, a beloved neighborhood favorite dedicated to seasonal, locally sourced food, is looking for an ambitious, hardworking, and passionate busser to join our hospitality team.

As an urban restaurant rooted in the rhythms of the seasons and the products of regional farms, we bring vitality and energy to the table with every dish. Our team is committed to delivering thoughtful, attentive service that highlights the work of our chefs and farmers, creating dining experiences that feel welcoming, warm, and memorable. We proudly serve lunch, dinner, and brunch, always with the same commitment to seasonality and hospitality.

Cookshop is part of The Bowery Group, home to celebrated neighborhood favorites Rosie’s, Shuka, Shukette, and Vic’s. Our group has been recognized with accolades including a James Beard Nomination for Outstanding Restaurateur (2022), Best Chef Greater New York (2022), and recognition in the New York Times “Top 10 New Restaurants of 2021,” along with numerous other press highlights.

We believe American cuisine is defined by its diversity — a vibrant mix of cultural, regional, and ethnic influences. At Cookshop, we honor this variety while staying rooted in seasonal, sustainable agriculture. “Seasonal and local” is more than a tagline for us; it’s a commitment to supporting the health of our land, our bodies, and our communities – ensuring a sustainable relationship with the farmers, schools, and businesses around us.

Position Overview: Bussers are responsible for assisting guests with water stocking , bussing, and running
coffee throughout the shift. This role maintains cleanliness across the venue and positivity
in guest interactions. This role works to provide impeccable hospitality to each of our
guests, working specifically with each guests’ needs to curate the best experience possible.

Essential Duties and Responsibilities

● Complete all opening, closing, and side work tasks thoroughly and promptly

● Attend all mandatory pre-shift meetings

● Uphold knowledge of all table and position numbers, and proper utensils for each

dish

● Maintain tables by removing courses as all guests are completed, replenishing

utensils, refilling water glasses, and being alert to guest needs.

● Provide knowledgeable, approachable, efficient, and energetic service at all times

● Knowledge of how to make and serve all coffees

● Work with the rest of the service team to ensure that the dining room is fully set up

on time, offering help to teammates as necessary

● Stock and prepare service-related items

● Stock and maintain bathrooms for and during service

● Engage with every guest in a professional, friendly, and genuinely hospitable way.

● Address guest concerns by finding a way to say yes; Involve the Manager on Duty as

needed

● Maintain positive, approachable body language throughout service

● Support a positive team culture through professionalism and collaboration

● Demonstrate reliable attendance and participate in all scheduled trainings and

meetings

● Follow all New York State and City regulations, including sanitation, safety, and

alcohol service laws, to protect both guests and the restaurant

● Assist in training new team members and helping them learn service standards and

procedures

● Complete other duties as assigned by Management

Essential Functions and Physical Demands : This job requires meeting specific physical demands to perform essential duties effectively. Reasonable accommodations may be made to enable individuals with disabilities to perform those essential functions.

● Able to lift and carry up to 30+ lbs

● Polished personal presentation; grooming meets Company standards, as outlined by

Employee Handbook and wardrobe guidelines

● Able to work nights, weekends and holidays, and variable schedule, per the needs of

the business

● Ability to walk, stand, and/or bend continuously and for extended periods as required

to perform essential job functions

● Ability to perform essential job functions when working under stress, in fast-paced

environment

Education, Certification and Experience

● At least 1 year of experience in a high-volume, full-service restaurant

● Understands DOH safety standards

● NYC Food Protection Certificate (Food Handler’s) preferred

● Basic knowledge of dining room and service procedures

The Bowery Group is proud to be an Equal Opportunity Employer. We do not discriminate on
the basis of race, color, creed, religion, gender (including gender identity or expression),
pregnancy, childbirth or related medical conditions, sexual orientation, marital status,
domestic violence, sexual violence or stalking victim status, ancestry, national origin,
alienage or citizenship, age, disability, military or veteran status, genetic information or
predisposing genetic characteristics.