High Risk Coordinator

Title : High Risk Coordinator

Reports To : Outreach Supervisor

FLSA : Non-Exempt

Status : Full-time

Purpose of the Role :

Grow the agency's client base through relationship building in the community and personal visit sites. Identify persons who currently do not have benefits (either have not applied or benefits have expired) or an agency affiliation. Through a one-on-one meeting, determine if the person can benefit from the support and services of CHOICE such that their lives will become stable, recovery centric and interactive (minimizing isolation).

Essential Functions of the Role :

· Partner with local hospitals to identify individuals with High utilization of inpatient/emergency department (ED) services in need of intensive case management.

· Attend weekly discharge planning meetings with hospital social workers/ discharge planners.

· Meet one-on-one with people needing services, screen to determine eligibility and complete intake assessment.

· Review with Outreach Supervisor (or appointed staff person) for final approval, persons that have been identified as a potential client and can benefit from CHOICE.

· Provide intermediate case management support to ensure continuity of care.

· Routinely outreach to local Shelters to engage high risk individuals experiencing homelessness.

· Collaborate with Criminal Justice entities to identify high risk criminal justice-involved persons in need of intensive case management services.

· For persons eligible to receive benefits and become a client of CHOICE, remain in close partnership with them, monitoring the enrollment process, until the case assignment has been completed.

· Proactively report to Outreach Supervisor trends, relationships and developments in the field, track activity, clients and outcomes.

Qualifications for this Role :

· Proven ability to empathize with the clients we serve.

· Tenacity and passion for this work with the ability to balance objectivity with empathy.

· Proven ability to effectively engage staff and persons in shelters, soup kitchens, and other similar environments.

· Computer literacy required.

· Bachelor's Degree required.

· Associates accepted with experience.

· Bilingual English/Spanish a plus.

Work Schedule: Monday - Friday, hours flexible.

Job Types: Full-time, Contract

Pay: $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid parental leave
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Ability to Relocate:

• New Rochelle, NY 10801: Relocate before starting work (Required)

Work Location: In person