Senior Product Manager - Payments

Flow
New York, NY

About the Company

Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings.

Fulfilling our mission will require an exceptional group of people whose collective output is greater than the sum of its individual parts. Our team members are energized by the opportunity to impact our residents’ lives in meaningful ways. They are bold and creatively ambitious, driven by relentlessly high standards, act with a sense of urgency and accountability, and always, above all, operate with integrity, loyalty, and trust.

About the Role

that powers our global portfolio of communities. This role owns the end-to-end strategy for a core product area, partnering closely with design, engineering, and operations. A strong product manager drives business impact by solving the right problems with the least resistance—whether through product, process, or people. Success is measured by outcomes, not output. Great product managers balance short-term wins with long-term scalability, making intentional trade-offs between speed and sustainability.

Your work will be instrumental in creating seamless, scalable solutions for the movement of money, accounting ledger, and accurate reporting/remittance. By delivering innovative, user-centric financial tools, you will ensure Flow’s technology is as dynamic and forward-thinking as the communities we build.

This is a unique opportunity for a product leader who thrives at the intersection of strategy and execution, embraces a fast-paced startup environment, and is passionate about building systems that impact lives on a global scale.

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Responsibilities
  • Define and lead the product vision, strategy, and roadmap for Flow’s finance, accounting, and payments technology
  • Collaborate with cross-functional teams to develop and launch innovative financial tools that streamline processes and enhance the resident and team experience
  • Build and optimize seamless payment experiences, including rent collection, money settlement, transaction reconciliation, remittance reporting.
  • Design tools that empower Flow’s finance and accounting teams with real-time insights, accuracy, and operational efficiency
  • Lead the integration of financial systems with Flow’s global property management platforms to create a unified ecosystem
  • Establish and monitor KPIs to measure product performance, ensuring continuous improvement and alignment with business objectives
  • Collaborate with engineering and design teams to deliver scalable, user-friendly products with robust backend systems
  • Act as the primary advocate for user needs, conducting research and gathering feedback to ensure product-market fit
  • Potentially manage and grow a team of product managers, fostering a culture of excellence, collaboration, and innovation
  • Build strategic relationships with vendors and technology partners to enhance Flow’s financial technology capabilities

Ideal Background
  • Bachelors degree in a technical field
  • 8+ years of product management experience, with a focus on fintech, SaaS, or financial systems
  • Proven track record of delivering scalable financial products, including payments, accounting software, or ERP integrations
  • Deep knowledge of payment systems, financial workflows, and compliance considerations across global markets
  • Strong analytical skills, with expertise in data-driven decision-making and performance metrics
  • Familiarity with modern financial platforms and tools, including payment gateways, accounting systems, and APIs

Technical Skills
  • Excellent written and verbal communicator, particularly in detailed PRDs for engineering audiences.
  • Experience with financial and payment technologies, such as Stripe, Checkout.com
  • Familiarity with data analytics tools (Snowflake, Sigma, Google Analytics).
  • Understanding of compliance frameworks for global payments and accounting standards.
  • Knowledge of UX research methodologies to build intuitive, consumer grade products for internal teams.

What Sets You Apart
  • Understands and embraces grit
  • Experience launching category-defining fintech products or payment solutions
  • Track record of improving financial workflows or driving efficiencies at scale
  • Strong entrepreneurial mindset and ability to navigate ambiguous environments
  • Exceptional communication and leadership skills, with the ability to align diverse stakeholders
  • Passion for leveraging technology to improve lives and create meaningful impact
  • No ego, willing to get as hands on as possible to drive the team to deliver

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$180,000 - $225,000 a year

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Benefits

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)

• Paid time off and 13 paid holidays

• 401(k) retirement plan

• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)

• Access to HSA-compatible plans

• Pre-tax commuter benefits

• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.

Posted 2025-09-14

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