Business Development Manager (Retail)

Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys an integrity focused, fast-paced, entrepreneurial, innovative, vibrant environment? Then we'd like to hear from you!

TransPerfect was founded in 1992 with a simple mission for a service-minded enterprise providing the highest quality language services to leading organizations worldwide. Since then, we've spent more than three decades solving global business challenges for our clients. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need.

Whether that’s through a technical document in 50 different local languages, or website, an online store, a customer support center, or the development of multilingual AI - as our clients’ business offerings have evolved, so has our solutions.

That’s enough about us – what about you? We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in! We offer a fast growth path for career and personal development. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head under pressure and really owning your role, taking responsibility for your clients and their business success.

We are seeking ambitious business development professionals with a proven track record of success in sales and a passion for building lasting client relationships. This role is ideal for individuals who enjoy owning the full sales cycle, from prospecting and winning new business through to account development and long-term relationship management.

While the primary focus of the role is acquiring new corporate clients through a proactive, direct sales approach, successful candidates will also have the opportunity to develop and grow the relationships they establish. You will be responsible for promoting our services to corporate clients, with the benefit of uncapped commission and ongoing ownership of the accounts you bring on board.

This role offers a structured leadership development pathway for high performers, with opportunities to progress through Regional Director, Vice President and Senior Vice President positions based on sales performance, business growth and demonstrated leadership capability.

Key position responsibilities:

• Source and close new clients through referrals, cold outreach, networking, and other means (tradeshows, regional organizations, etc.)

• Build a productive pipeline and manage each phase of the sales process

• Cultivate and maintain long term relationships with clients by delivering elite client service and engaging them by using knowledge of each industry and organization

• Formulate sales plan to achieve monthly, quarterly, and annual sales targets

• Generate daily outreach efforts (direct mail, digital marketing, cold calls) to prospective clients

• Develop an effective understanding of the capabilities, benefits, and competitive advantages of TransPerfect's services

• Present TransPerfect's solutions via one-on-one, group, online and in-person meetings

• Set and manage client expectations while consulting with each client for best practices

• Manage and control pricing and contractual issues

• Travel (including multiple annual conferences, client meetings) - domestic and/or international

Essential skills required:

• Commit to a high level of integrity and service

• Deliver quality work

• Service focused with a desire to exceed clients’ expectations

• Owning your performance and taking responsibility

• Multitask and work with a sense of urgency in a fast-paced environment

• Commit to always treating everyone (from clients to co-workers to vendors to business partners) with the ultimate level of respect

• Work well in a team with people from a variety of different backgrounds and cultures

• Build and maintain strategic relationships with clients and co-workers

• Celebrate diversity and embrace new ideas and differing perspectives

• Be financially responsible and make sound financial decisions

• Take active measures to achieve results and solve problems

Essential experience required:

• Bachelor’s Degree or equivalent experience

• Minimum 5 years successful tech/SaaS sales 360 experience

• Superior communication skills

• Proven track record in achieving sales targets

TransPerfect values equal opportunities. Applicants are therefore considered regardless of their age, gender, race, ethnic origin, skin colour, religion, belief, descent, genes, disabilities, sexual orientation, marital status or other characteristics worthy of protection. Applicants with disabilities are welcome and encouraged. If you experience any issues with your application process or require assistance please contact [email protected].

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