Business Analyst - Level II
Duration: 14-month contract
Work Location: Onsite in Albany, NY (frequency as required by ITS; subject to change)
Key Responsibilities:
- Conduct requirements analysis for Legacy, Open, and Transfer systems.
- Elicit, analyze, and document business and system requirements for the transformed IES.
- Identify and document As-Is and To-Be system processes using IES methodology, tools, and processes.
- Perform system analysis and documentation of legacy mainframe systems.
- Meet with state agency and local district stakeholders, SMEs, users, and executive teams to gather requirements.
- Produce artifacts that ensure system design and delivery align with business needs.
- Adhere to project timelines, priorities, and onsite work requirements.
Mandatory Qualifications:
- 4–7 years of experience as a Business Analyst (BA).
- Experience analyzing legacy/open/transfer business and system rules and translating them into modernized rules.
- In-depth domain knowledge of SNAP, HEAP, PA, Fair Hearings, and Child Support programs.
Desired Qualifications:
- Experience with federal/state eligibility programs in state-supervised, locally administered environments.
- Skilled in stakeholder workshop facilitation, system user training, and adhering to project timelines.
- Proficient in creating As-Is and To-Be artifacts: Process Flows, User Stories with Acceptance Criteria, Use Cases, User Guides, Screen Prototypes, Data Specifications, UML diagrams.
- Experience in business process reengineering and optimization, including mainframe/open systems logic.
- Ability to conduct open systems analysis, gap analysis, and perform basic scripting/query tasks.
- Knowledge of Quality Control systems, Client and Worker Portal systems for eligibility, enrollment, and case management.
- Understanding of Application Management, data collection (financial and non-financial), document management, client correspondence, and support functions.
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