Corporate Counsel

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Role Overview:

You will be responsible for a broad range of technology transactions and operational issues, and for counseling business and sales units on a variety of issues within the North America region. To be successful within the organization, you must embrace the core values of the organization and quickly establish yourself as a team player who is intellectually nimble and a critical thinker who can make tough decisions. You must be able to look at your responsibilities from a commercial/business perspective, protecting the company while still achieving the goals of the business units we serve. You must be a self-starter who can immediately contribute in a challenging and fast-paced environment.

You will be a qualified lawyer (passed bar exam in any US State) with a valid legal degree from a recognized University) and with rights to reside and work within the United States. You must have expertise in technology contracts with and strong emphasis on cloud-based services and software licensing agreements, Reseller and Partner Agreements, and ancillary contractual experience. You must have a working understanding of laws and regulations that impact cloud technology contracts for enterprise communications systems, including data privacy laws and artificial intelligence. You will focus on cloud subscription agreements and all related cloud-based transactional matters, as well as other partner and distribution agreements, especially in connection with enterprise licensing transactions.

What You’ll Do:

In this role, the primary responsibilities will include (but are not limited to):

• Negotiating, drafting, and closing cloud and software licensing and technology agreements, amendments, letters and related matters such as subscription agreements, reseller and teaming agreements, non-disclosure agreements, subcontractor agreements, RFP responses, statements of work, direct and indirect licensing agreements, Cloud-based transactions, alliance/partnering agreements, enterprise software and support agreements, marketing agreements, and distribution/channel agreements.

• Knowledge of and engagement with data privacy and data security-related issues and artificial intelligence.

• Preparation of standard templates for recurring commercial transactions and to address new business models or legal and business requirements.

• Collaborating with cross functional teams such as business/sales, marketing, finance and other business functions necessary to effectively and efficiently accomplish assignments and ensuring best practices in various legal areas such as antitrust, intellectual property protection, contract law, and others.

• Supporting initiatives and collaborating with internal business partners to improve contracting standards, templates, playbooks, and best practices.

• Ad hoc duties as directed by management

Qualifications:

• You must possess a law degree from an accredited law school and have passed a bar exam in any US State or Territory and be a member in good standing in any such State or Territory.

• Minimum of 4+ years legal experience required and preferably gained from a combination of private practice and in-house roles. This position requires a confident and experienced attorney with a strong track record in managing a broad range of legal issues and interacting closely with business leaders.

• Proficiency in commercial and contract law and experience negotiating and drafting a variety of contracts including Cloud, licensing, distribution, supply, OEM/ODM, collaboration, and strategic transactions.

• Experience in a customer-facing role (e.g., sales and deal desk, etc.) is a must. It is critical that the applicant possess strong conversational I.Q. You must be diplomatic in handling negotiations with our customers – showing empathy to the concerns of our customers and minimizing the adversarial tone of negotiations while continuing to push for the positions that are important in protecting the company.

• Proficient knowledge of legal issues specific to the technology industry generally and the cloud computing industry specifically. Experience in contact center technology issues is a plus.

• You must demonstrate attention to detail, clear written and oral communication skills, and excellent drafting skills.

• You must demonstrate knowledge of, and ability to navigate, complex legal and regulatory compliance issues.

• The ideal candidate will have positive, problem-solving, business focused attitude with good judgment prioritizing workload in fast paced environment. You must have the ability to manage multiple projects simultaneously and complete projects accurately, on schedule.

• You must have the ability to analyze complex matters and make difficult decisions with minimal supervision. This role requires good judgment and a candidate who is confident enough to defend and articulate well thought-out decisions.

• You must adopt a team-oriented attitude, willing to assist on any and all types of legal issues requested of you.

• Experience with other international contracting and legal issues and foreign language skills will also be taken into consideration.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Benefits:

• Medical, Dental, and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

Click here to view a summary overview of our Benefits.

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit .

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected] .

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.