Program Director - Serenity House (DV)

African American Planning Commission Inc.
New York, NY

Job Description

Job Description

Reporting Relationships: The Program Director report to the Chief Operating Officer (COO)

Position Summary: This position is responsible for managing a comprehensive residential program of services for victims of domestic violence, including 24-hour resident care, social services, case management, physical plant maintenance, an on-site pre-school day care program, permanent housing assistance and regulatory requirement compliance.

Nature and Scope: This position requires keen analysis of complex issues, often involving a large entrenched and service resistant, multi-problem population and creative and constructive responses through the collaboration of several program divisions and public and private agencies to maximize sometimes inadequate or scare resources. An individual family may be faced with all the following problems: inadequate income, no permanent home, single parent, medical neglect, education failure, under parenting, poor nutrition, substance abuse, history of sexual abuse or domestic violence, unemployment, and mental health problems. Managing a comprehensive response to such a situation requires excellent analytical, evaluative and human service management skills.

Principal Duties and Responsibilities:

Under the general supervision of the COO, Program Directors are expected to perform the following principal duties and responsibilities.

· Oversee the physical plant, facilities and grounds to assure proper maintenance, sanitation, safety and code compliance.

· Manage the 24-hour resident care, including security, fire safety, crisis intervention, communication and supplies, assuring a structured supervised residential setting for approximately 40 families.

· Direct the provision of appropriate child care, recreational, educational and cultural activities in order to provide a respite for parents and children, foster positive child development, enhance self-esteem and create a climate of cooperation and celebration.

· Promote a comprehensive plan of social services to establish family stability, address issues of family dysfunction, ensure receipt of appropriate benefits and entitlements and expedite successful relocation to permanent housing.

· Plan, develop and implement facility programmatic policies and procedures to ensure uniformity of services within each division, compliance with regulatory and agency requirements and synchronization with other homeless services functions.

· Build an interdisciplinary, multi-shift, multi-cultural, professional and para-professional staff. Develop an effective team to ensure coordinated, high quality service provisions and interdisciplinary staff collaboration.

· Manage the timely collection, analysis and presentation of clients, programmatic and administrative data to provide timely reports, ensure regulatory compliance, evaluate program performance and determine unmet client needs.

· Participate in the development of annual operating budgets through review of financial history, identification of unmet needs and assessment of future trends to ensure the fiscal stability of the program, maximize available resources and provide proper accountability.

  • Performs other related duties as may be requested.

Minimal Qualifications

Degree Requirements: M.S.W., MPA or related advance degree as well as experience with multi-problem families is desirable

Minimum of at least four (4) to eight (8) years of human services experience

At least two (2) - four (4) years of managerial and supervisory experience with demonstrated professional progression in the area of supervision and program management.

Knowledge of people and residential facilities’ management, comprehensive social services for families, program development and administration and interdisciplinary team building- required

Other Qualifications:

· Strong verbal and interpersonal communication skills with focus on providing excellent client services.

· Strong written communication skills and ability to complete reports, as assigned

· Demonstrate ability to interact effectively and collaboratively with a diverse community of residents, program staff and external vendors.

· Ability to exercise good judgment and apply problem solving skills.

· Experience working collaboratively in a team oriented and outcomes focused environment.

Compensation

The base salary compensation being offered for this role is $98,795.54

Benefits

AAPCI provides a competitive benefit package which includes the following (eligibility requirements apply):

· Health and Welfare Benefits: Medical (including prescription coverage), Dental & Vision

· Commuter Benefits

· Employee Assistance Program

· Paid Holidays, Annual Paid Time Off (23 days)

· Life Insurance

· Long Term Disability

· Retirement Benefits Plan (403B)

· You may also get your college student debt forgiven tax free on Federal Direct Loans created under the College Cost Reduction and Access Act of 2007, PSLF, if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan.

“AAPCI is subject to, and in compliance with, the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors. AAPCI will consider requests for reasonable accommodations consistent with applicable law and the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors.”

ABOUT THE ORGANIZATION

African American Planning Commission is a New York City-based 501(c)(3), nonprofit organization committed to reducing homelessness and addressing the related issues of domestic violence, HIV/AIDS, mental illness, substance abuse, shortage of affordable housing, and unemployment in the communities in which we live and serve.

Equal Employment Opportunity

AAPCI is an equal employment opportunity employer, and understands that embracing our differences makes us a stronger, better agency. We appreciate the importance of having a workforce that reflects the various communities in which we work and we strive to create an inclusive environment where diverse employees want to work and where they can flourish professionally. In furtherance of our culture, all qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.

“AAPCI is subject to, and in compliance with, the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors. AAPCI will consider requests for reasonable accommodations consistent with applicable law and the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors.”

Company Description

Programs & Services
At the African American Planning Commission, Inc. (AAPCI), we recognize that homeless shelters alone is not the solution to end homelessness. Many people need more than just emergency and transitional housing. At the very minimum, they need access to stable, long-term, affordable housing; social support services, and jobs that pay a living wage... jobs that give their lives meaning. At AAPCI, we strive to provide a diverse range of high-quality services to meet the needs of our clients through a team of passionate, dedicated, and experienced staff. Through their efforts, AAPCI offers our clients the support they need and the tools required to equip them to reach their maximum potential. Our ultimate goal is to significantly reduce homelessness in New York City.

Company Description

Programs & Services\r\nAt the African American Planning Commission, Inc. (AAPCI), we recognize that homeless shelters alone is not the solution to end homelessness. Many people need more than just emergency and transitional housing. At the very minimum, they need access to stable, long-term, affordable housing; social support services, and jobs that pay a living wage... jobs that give their lives meaning. At AAPCI, we strive to provide a diverse range of high-quality services to meet the needs of our clients through a team of passionate, dedicated, and experienced staff. Through their efforts, AAPCI offers our clients the support they need and the tools required to equip them to reach their maximum potential. Our ultimate goal is to significantly reduce homelessness in New York City.

Posted 2026-04-11

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