Assoc. Construction Specialist - Queens CM Gas

Required Education/Experience

• High School Diploma/GED and minimum of 6 years relevant work experience. Relevant work experience includes: Experience in office management, utilization of spreadsheets and databases to track and monitor work queues; interfacing with customers and/or contractors, filing, setting-up and following-up with appointments along with updating financial records or

• Associate's Degree and minimum of 4 years relevant work experience. Relevant work experience includes: Experience in office management, utilization of spreadsheets and databases to track and monitor work queues; interfacing with customers and/or contractors, filing, setting-up and following-up with appointments along with updating financial records or

• Bachelor's Degree and a minimum of 3 years relevant work experience. Relevant work experience includes: Experience in office management, utilization of spreadsheets and databases to track and monitor work queues; interfacing with customers and/or contractors, filing, setting-up and following-up with appointments along with updating financial records.

Relevant Work Experience

• Demonstrated experience working with both internal and external customers to resolve problems and create a positive customer experience. Required

• Experience interfacing with customers and/or contractors, filing, setting-up and following-up with appointments along with updating financial records. Required

• Demonstrated experience working with Microsoft Office software applications (Access, Excel, Word, Outlook, PowerPoint).

• Required

• Demonstrated experience managing multiple assignments.

• Required

• Experience in office management, utilization of spreadsheets and databases to track and monitor work queues.

• Required

• Experience working with Customer Relationship Management Software Applications.

• Preferred

• Experience with accounts receivable and invoicing contractors.

• Preferred

• Experience with Work Management Systems like Oracle EBS.

• Preferred

• Experience with Data Analytics tool such as Tableau and/or PowerBI.

• Preferred

• Working knowledge of COMPASS and Layout Tracking System, EDIS and the Vactor Service (Flush) System.

• Preferred

• Experience in interpreting contract pay items and standard terms and conditions of construction contracts is preferred. Working knowledge of COMPASS and Layout Tracking System, EDIS and the Vactor Service (Flush) System

• Preferred

• Knowledge of Oracle EBS or other payment, invoicing system applications. Preferred

Skills and Abilities

• Demonstrated customer service skills and

• Demonstrated problem solving skills and

• Ability to interpret basic information on drawings. and

• Effective interpersonal skills and

• Strong verbal communication and listening skills and

• Strong written and verbal communication skills and

• Excellent organizational skills and

• Highly thorough and dependable and

• Ability to work within tight timeframes and meet strict deadlines and

• Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. and

• Possesses strong product knowledge

Licenses and Certifications

• Driver's License Required

Additional Physical Demands

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.

• Must be able to read small print and symbols.

• Must be willing and able to push, pull, lift up to 25 pounds.

• Must be willing and able to sit or stand to use a keyboard, mouse, and computer for entire shift.

• Must be willing and able to work in hot or cold climates during emergencies i.e. Storm Duty.

• Must be willing and able to work flexible hours including weekends and holidays as required

• Must be willing and able to travel within the Company service territories, as necessary.

• Must be willing and able to wear PPE as required.

• Must be willing and able to sit or stand to answer a phone for entire shift.

• Must have excellent manual dexterity and be able to use hands for entire shift.

• Must be able to stoop, bend, reach and kneel throughout the workday.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]