Manager, Diversity Certification & EEO Compliance

Niagara Frontier Transportation Authority
Buffalo, NY
  • Office & Administrative Support
  • Manager, Diversity Certification & EEO Compliance

Manager, Diversity Certification & EEO Compliance

Job No.: 000420 Niagara Frontier Transportation Authority Full-time

  • On-Site Monday to Friday Required Experience: Mid Level Location: Buffalo, NY 14203 Expires: Feb 17, 2026

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This is a professional and administrative position responsible for assisting in the compliance, development, implementation, and monitoring of the Authority’s Disadvantaged Business Enterprise (DBE), and Equal Employment Opportunity (EEO) compliance programs. The employee ensures compliance with applicable federal, state, and local laws, including U.S. Department of Transportation (DOT) regulations (49 CFR Parts 23 and 26) and Equal Employment Opportunity Commission (EEOC) guidelines. The position supports contractor and workforce compliance, assists in investigations of EEO-related complaints, and contributes to the development and enforcement of EEO and anti-discrimination policies and procedures. Work is performed under the direction of the Chief Diversity Officer and involves significant interaction with other NFTA departments, contractors, community organizations, and government agencies to promote equal opportunity and inclusive practices across all NFTA operations.

Compensation

$78,909 - $118,361 Per Year

Qualifications & Requirements

Knowledge of federal, state, and local laws, regulations, and guidelines governing DBE, MWBE, and EEO programs, including 49 CFR Parts 23 and 26 and EEOC regulations.

  • Knowledge of public sector procurement, contracting, and workforce compliance procedures.
  • Ability to conduct EEO investigations, prepare findings, and recommend corrective action consistent with regulations and Authority policy.
  • Strong analytical skills with the ability to interpret statistical data and prepare reports for federal and state oversight agencies.
  • Excellent written and verbal communication skills, including the ability to prepare clear and concise correspondence, reports, and presentations.
  • Proficiency in Microsoft Office Suite and database management systems used for compliance reporting.
  • Ability to establish and maintain effective working relationships with internal staff, contractors, regulatory agencies, and community partners.
  • Strong organizational skills and attention to detail.
  • Ability to handle confidential and sensitive information with discretion.
  • Ability to work independently and exercise sound professional judgment.

Physical Requirements

Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).

Requirements

ENVIRONMENTAL REQUIREMENTS:

Work is performed in usual office conditions with rare exposure to disagreeable environmental factors.

Qualifications

MINIMUM QUALIFICATIONS:

Graduation from an ABA accredited law school with a Juris Doctor degree and a minimum of five (5) years of professional experience pertaining to the public sector, governmental law, DBE, MWBE, EEO compliance, or related compliance program administration. Experience conducting EEO investigations, preparing regulatory reports, and developing policy documentation is preferred. The ideal candidate will possess prior legal experience with a public sector/governmental entity.

Job Responsibilities

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position.

  • Assists in administering the Authority’s DBE and MWBE programs in accordance with applicable federal, state, and local regulations.
  • Monitors compliance with the U.S. DOT DBE Program (49 CFR Parts 23 and 26) for all federally funded projects.
  • Collects, organizes, and maintains accurate DBE-related data and prepares required reports for the Federal Transit Administration (FTA) and other oversight agencies.
  • Provides technical assistance to businesses seeking DBE/MWBE certification or participation in Authority projects.
  • Prepares periodic statistical and narrative reports reflecting DBE/MWBE program activity and performance.
  • Assists in internal audits and compliance reviews to ensure ongoing program effectiveness.
  • Monitors and reports on contractor EEO compliance and assist with workforce utilization reporting.
  • Supports the implementation and monitoring of the Authority’s EEO Program to ensure compliance with Title VII of the Civil Rights Act, and related federal and state regulations.
  • Conducts and/or assists in investigations of internal EEO complaints involving alleged discrimination, harassment, or retaliation; prepares summaries, findings, and recommended corrective actions.
  • Gathers and analyzes data for workforce utilization reports and assists in preparing federal and state EEO reporting, including FTA Triennial Reviews and other compliance submissions.
  • Assists in developing and maintaining EEO, harassment, and non-discrimination policies and procedures to ensure consistency with current laws and best practices.
  • Coordinates with Human Resources and Legal on EEO-related issues, data requests, and investigations.
  • Maintain confidential records of investigations, complaints, and reports in accordance with record retention and privacy standards.
  • Performs other duties as assigned.

Additional Information

Send NFTA employment application, resume and cover letter specifying the job number 194-25-N to:

NFTA Human Resources 181 Ellicott Street Buffalo, NY 14203 Or email to: [email protected] Application Deadline: December 5, 2025 The Niagara Frontier Transportation Authority is an Equal Opportunity Employer All people with disabilities are encouraged to apply.

How To Apply

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Contact Information

Niagara Frontier Transportation Authority

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Posted 2026-01-18

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