Lead Product Designer
We’re looking for a Lead UX Designer who thrives on solving complex problems, works strategically, and isn’t afraid to get hands-on when needed. This individual contributor role leads early-stage UX strategy and user research, while also driving the design of scalable, thoughtful solutions. The client is transforming their platform from a digital asset management tool into a modern creative operations hub for e-commerce teams with this role playing a pivotal part in that evolution.
If you have B2B SaaS experience, excellent communication skills, and the ability to collaborate directly with customers, this role is for you.
7+ years of UX/Product Design experience, with a strong focus on B2B SaaS platforms.
Proven ability to lead UX strategy, conduct user research, and design scalable systems for multiple user roles and workflows.
Skilled in user interviews, discovery sessions, and translating customer insights into actionable designs.
Excellent communication skills with the ability to present design thinking clearly to both internal teams and external clients.
Proficiency in Figma and modern prototyping tools; familiarity with creative production, e-commerce platforms, DAM, CMS, PIM, AI-driven workflows, or modular interface design is a plus.
Responsibilities
Lead UX strategy, including user research, discovery sessions, journey mapping, and prototyping.
Collaborate directly with customers through user calls and research to uncover real workflows and pain points.
Design scalable, modular UX systems that support growth and flexibility.
Partner with product managers, engineers, and visual designers to align goals and deliver exceptional user experiences.
Contribute to and evolve the design system while supporting UX best practices across the team.
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