Patient Experience Coordinator

Lattimore Physical Therapy
Rochester, NY

Lattimore Physical Therapy is seeking an experienced full-time medical secretary in our fast-paced private practice. The candidate must be a team player who is dependable, and hard-working.

The Position : The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and leadership.

Essential Competencies

  • Excellent organizational skills with high attention to detail.
  • Excellent written and verbal communication skills.
  • Excellent social and emotional intelligence.

The primary duties of this position include, but are not limited to:

  • Greet visitors and patients, check-in and check-out, and direct to appropriate personnel.
  • Schedule and confirm patient appointments.
  • Answer telephones
  • Collect patient information and verify insurance coverage.
  • Scan documents
  • Routes faxes and electronical records.
  • Knowledge with HIPAA and privacy compliance laws.
  • No-fault and workers' compensation claim verification and follow ups
  • Complete medical records request
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications
  • Required to work a flexible schedule, days, evenings.

Requirements

  • Medical Front Desk Receptionist: 1 year (Preferred)
  • Verification of Insurance: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)
  • Medent knowledge (Preferred)
  • Biliangual- Spanish

Benefits

  • 401(k) Matching
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Paid Time Off
  • Paid Sick Time
  • Paid Holidays
  • Life Insurance and AD&D
  • Long Term Disability
  • Clothing Allowance
  • Employee Assistance Program
  • Personal Training and Gym Discounts
  • Financial Wellness Programs
  • Hotel and Travel Discounts
Posted 2026-03-27

Recommended Jobs

Director, Brand Licensing

New York Botanical Garden
Bronx, NY

NYBG Job Description   Title Reports to Director, Brand Licensing Vice President, Retail & Brand Licensing       Position Summary:   The Director, Brand Licensing will play…

View Details
Posted 2026-01-30

Mental Health Counselor

Community Health Center of Buffalo
Buffalo, NY

**Job Summary:** The Mental Health Counselor will be responsible for performing case management and counseling activities related to the bio-psychosocial needs affecting the health and well-being of …

View Details
Posted 2026-02-18

Medical Assistant (MA) (East Syracuse)

CNY Family Care, LLP
East Syracuse, NY

Medical Assistant (MA) ~ Family Care practice ~ Full-Time (40 hours/week) or Part-time (20 - 29 hours/week) ~ Day shift ~ Flexible schedule ~$19.00 - $27.00 per hour (depending on experience)…

View Details
Posted 2026-03-27

Owner Operator / General Manager - Food Business (New York Region)

REEF
Saratoga Springs, NY

Who We Are REEF is an ecosystem of digital and physical solutions that connect goods, services and experiences to consumers around the world. Simply put, we serve as the bridge for customers to …

View Details
Posted 2025-11-12

Remote Junior Travel Coordinator

ExploreMore with Fran
Brooklyn, NY

We are seeking a detail-oriented and organized Remote Junior Travel Coordinator to join our team. In this role, you will support the planning and coordination of travel arrangements by researching de…

View Details
Posted 2026-03-27

Analyst, Corporate Finance M&A

New York, NY

Capital Markets & Advisory | Corporate Finance M&A | Analyst | New York About ING :  In Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and s…

View Details
Posted 2026-03-24

Staff Backend Engineer

Made Card
New York, NY

About the Company Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortga…

View Details
Posted 2026-03-25

Structured Finance - RMBS, Senior Analyst - New York

Fitch Group
New York, NY

As one of the world’s top three credit ratings agencies, Fitch Ratings plays a critical role in global capital markets by providing supplementary credit analysis, ratings, research, and commentary to…

View Details
Posted 2026-03-01

Electrician

NH Ross
Middle Island, NY

As a Residential Electrician Technician at NH Ross, you will be responsible for the installation, maintenance, and repair of electrical systems in residential buildings. Your expertise will ensure th…

View Details
Posted 2026-02-19

Facility Technician

Pkaza
Binghamton, NY

Facility Technician -   Binghamton, NY  This opportunity is working with a leading managed services firm supporting an Industrial campus which supports, high tech, AI and mission-critical data cen…

View Details
Posted 2026-01-27