Administrative Assistant and Outreach Coordinator
Job Summary: Assisting supporting departments on maintaining cases and providers. Promoting awareness and understanding of the services provided by Achieve Beyond to both the general public and professionals.Responsible for onboarding and staffing ABA/RS cases for insurance and private pay based on therapist availability. Essential Duties and Responsibilities: Assists with onboarding new providers Uploading documentation into EMR system for providers and cases Following up with doctors offices to request missing information Obtaining authorization for services Responsible for outreaching and targeting assigned areas Complete weekly visits to community settings/referral sources Establish relationships with referral sources local to our varying service locations Conduct regular outreach phone calls and distribute informational materials to prospective partners and families Represent organization through presentations, workshops, community meetings, and health fairs Monitor site visits and track incoming referrals to assess outreach effectiveness Utilize databases and applications for data entry, reporting, and tracking outreach metrics Identify, organize and attend community events and networking opportunities Meet weekly goals of outreach calls to referral sources Explain programs that Achieve Beyond offers to families, community personnel, referral sources and etc. Onboarding new families to receive pediatric therapy services Maintaining therapist schedules Working closely with providers and families in various aspects to ensure quality of services and customer service excellence Assisting program director, as needed Other duties as assigned by manager Our Mission: At Achieve Beyond: We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance. It is the reason we will succeed together. Qualifications and Other Requirements: Office experience preferred Bachelors degree preferred Excellent verbal, written, and interpersonal communication skills Strong organizational, time-management, and analytical skills Proficient in Microsoft Office (Word, Excel, Outlook) Ability to work in a fast-paced environment Physical Requirements: Occasionally ascends/descends stairs going to, while at, or leaving work location or facilities traveled to for work events. Occasionally moving and/or lifting objects at work weighing up to 20 pounds such as files or copy paper. Must be able to remain in a stationary position for prolonged periods of time up to 90% of the work day working on a computer/electronic device. The ability to observe details at close range (within a few feet of the observer). The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. Must be able to travel to and from assigned work events including but not limited to driving personal vehicle, walking, and/or use of public transportation such as a bus or train. Benefits Include: Comprehensive medical, dental, and vision coverage, and 401 with employer match Short- and long-term disability coverage as well as life, flex spending, and commuter benefits Paid time off, sick time, and holiday pay Various Employee Discounts on Entertainment and Equipment Educational reimbursement and referral bonuses Structured initial training. Monthly administrative events and so much more! Compensation:Full-time hourly non-exempt $20-23per hour Hours:Monday-Friday 9:00am-5:30pm. Occasionally change of work schedule will be 11:00AM-7:30PM. Must be willing to work overtime and weekends as needed. This position is in office. Job Description is Subject to Change.
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